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HOME               REVIEW OF GHANA LAW 1980

 

CONSUMER PROTECTION [1980] VOL. XII RGL 176—181

KWAKU ANSA-ASARE

 

IT is proposed to comment on the decision by the High Court in two cases: Acquah v. The Republic1 and Adom v. The Republic2, and also the Import and Exports (Special Licence) Regulations, 1980 (L.I. 1248), all of which deal with the issue of consumer protection which may broadly be defined to include the plentiful supply of consumer goods for the satisfaction of the consumer as well as the usage of the law as an instrument to maintain standards of quality and to regulate prices of consumer goods aimed at a greater protection for the buying and consuming public. Consumer transactions cover a wide field.3 They range from consumer services and bailments to banking, insurance and travel.

Since the last two decades, increasing prominence has been given in Ghana by successive governments to the necessity for protecting the ordinary consumer in his day to day dealings with the business community. The plight of the ordinary purchaser of goods in an era of shortages or scarcity of goods with its attendant kalabuleism4 on the part of suppliers of consumer goods may be said to account for the increasing governmental concern for the consumer.

A consumer is a person who does not either manufacture, produce or supply what he buys for his use and consumption. In other words, he is one who obtains consumer goods for his own private use and consumption, such goods being obtained under a contract of sale.5 Thus, goods are to be regarded as “in consumer use” when a person is using them, or has them in his possession for use, otherwise than exclusively for the purpose of a business.6

Consumer protection is one problem area that has been identified as critical and echoed in virtually every government policy since the 1960s. It has acquired some prominence for various reasons: First the country does not have enough foreign exchange to import all of the goods to go round the consuming and buying public. Secondly, our factories do not produce at full capacities. Thus, goods are in short supply. Thirdly, certain activities of traders such as hoarding and smuggling have worsened the consumer’s plight. Fourthly, the business sector is dominated by traders who have not only monopolised the distributive outlets, but also, sell at high prices largely with impunity. There is, therefore, the need for State intervention. This is especially so when prices of consumer goods change almost every week in the wake of acute shortage of consumer goods with its resultant high prices for such goods. For these reasons, the protection of the consumer from the manipulations of commercial firms’ managers and retailers has become important. Successive governments have recognised that unfair practices are widespread in consumer transactions. The consumer may either be too ignorant or under too many pressures to resist concluding imprudent and harsh bargains. The ordinary worker’s minimum daily wage is ¢12. He buys a loaf of bread at between ¢12 and ¢30. A tin of sardine which a housewife needs to prepare her stew costs ¢10. A box of matches is ¢1. The control price of a bag of rice is ¢200. When it can be found at all, it is offered for anything up to ¢1,000. Because of the acute shortages, there is always a milling crowd of consumers who queue in the scorching sun to obtain their needs. A greater number of consumers do not have access to the goods, When they have access at all, the prices are so high that the consumer is unable to satisfy his needs. Thus “it is understandable and proper for the State to be concerned about the things on which people spend their money and even to use persuasion to influence the scale of values implied by their expenditure patterns.7” It is in this light that various institutions exist to afford effective protection to the consuming and buying public. Some of these institutions include administrative bodies such as the Ghana Standards Board, the Prices and Incomes Board, the Price Inspectorate, the police, vigilante groups and the courts.

There is widespread agreement that the courts can afford effective protection to the consumer by enforcing price control regulations. In other words, “. . . however complete and favourable the framework of legal protection is, it might as well not exist if the rules are not adequately enforced, if they can be ignored with impunity.8

It is proposed from our subsequent discussion to test a hypothesis that there is a divergence between popular expectation and the law’s attitude. In Acquah v. The Republic9, the appellant was charged with keeping eleven bags of rice in a manner    likely to create a shortage of that commodity to the public. She was found guilty by the trial circuit judge. A fine of ¢50 was imposed in default of which she was to go to prison for two months with hard labour. She felt aggrieved at this and appealed on the ground that “(a) The judgment is unreasonable and cannot be supported having regard to the evidence adduced at the trial.”

At the hearing of the appeal counsel for the appellant challenged the interpretation of the learned trial circuit judge of paragraph (b) of section 6 (1) of the Price Control Decree, 1972 (N.R.C.D. 17). The appellant's counsel argued that failure to display the goods did not constitute keeping goods in a manner likely to create shortages. He contended that there ought to have been some evidence that the appellant refused to sell. In dismissing the appeal, Charles Crabbe J. (as he then was) held that lack of display of goods constituted “keeping goods in a manner likely to create or contribute to a shortage of those goods available to the public” and constituted hoarding under section 5 of N.R.C.D. 17. His reason was that the display of goods by a trader at his place of business was the only way by which the public could know that a trader dealt in those goods. It was stressed that the Price Control Decree10:

“. . . imposes an imperative and positive duty on the public to do or refrain from doing certain acts . . . It is thus . . . a penal Decree. It must in that cast be construed strictly. It is the type of legislation . . . which does not admit of a reasonable interpretation which will avoid the penalty it imposes.”

This approach and interpretation of the section seem more in line with the intention of the legislature and popular expectation. The decision is socially desirable, particularly his view that the Decree11:

“shows that it forms part of quite an impressive line of social legislation existing for more than a decade now, which seeks to deal a deadly blow at political and sociological individualism. No longer are persons in Ghana so free in initiative and well-being as to allow the individual an unfettered right to pursue his own good at the dictates of his own taste without the interference of the State in some measure.”

It was again stressed that the Decree must be enforced vigorously “taking into consideration the cause and necessity for the issue of the Decree.”12 The writer is of the view that this would seem to be the proper approach to the construction of any Price Control Decree. It is vigorous enough and thus preferable. It seeks to remove any doubts about the divergence between popular expectation and the law’s attitude. It is suggested that other judges should follow Charles Crabbe J.’s example. This is because it accords more with the intention of legislature which is the eradication of trade malpractices or kalabule. It is difficult to escape this conclusion.

The second case is Adom v. The Republic13. In that case, the appellant was arraigned before the District Court Grade I, Techiman, on a charge of refusing to sell a bar of key soap contrary to sections 2 and 3 (1) (b) of the Price Control Decree, 1972 (N.R.C.D. 17). He pleaded not guilty and after his trial he was found guilty, convicted and sentenced to three months’ imprisonment with hard labour. His appeal against this conviction was allowed by the appellate High Court. It is interesting to contrast the manner in which the problem of consumer protection was dealt with in this case at the magistrate court and High Court respectively. The trial magistrate held that the words “at the controlled price” in the section were inserted ex abundanti cautela. Thus, they were unnecessary and that under the section an offence was committed if one refused to treat or offer for sale a commodity otherwise intended for sale. He added14:

Without prejudice to the generality of section 2, any of the following acts shall constitute a contravention of a price control order made under section 1—namely; ‘having goods intended for sale, and refusing to sell those goods.’ To my understanding therefore refusing to sell means, refusing to treat or offer for sale a commodity otherwise intended for sale.”

On appeal to the High Court, Osei-Hwere J. held that the trial magistrate had erred in failing to give section 3 (1) (b) of N.R.C.D. 17 its ordinary meaning and in construing that section without giving effect to the words “at the controlled price.” He stressed15:

Merely to enter a shop and ask for a commodity to buy and the seller saying that he has none will certainly not contravene section 3 (1) (b) of N.R.C.D. 17. There must surely be a clear indication on the seller's part that he is refusing to sell at the controlled price.”

It is possible to interprete the High Court’s decision as holding that exposing consumer goods to the public view and not selling it is not a crime. It has to be proved that the seller has sold above the controlled price. The writer believes that one of the purposes of the Decree would be defeated if it was open to a seller to refuse to sell. Refusing to sell is one of the very evils against which the section was directed. In so far as Osei-Hwere J., held that it is only when the seller refuses to sell that he violates section 3 (1) (b) of the Decree, his decision is socially and economically undesirable. His conclusion (with the greatest respect) misses the mark because he was not concerned with selling above the controlled price. Thus, on this ground, the judge’s reasons appear unpersuasive. Ghanaian consumers have been urging government to eliminate kalabule. To succeed, the courts must break this social evil by dealing ruthlessly with dishonest trades. It would appear that Osei-Hwere J. arrived at his decision in the Adom case under a mistaken view of section 3 (1) (b) of N.R.C.D. 17. He failed, with the greatest respect, to appreciate the cause and necessity for the issuing of the Decree, which is that the country faces a shortage of the basic goods. The Decree is intended to remedy the defect in our economic system which allows some people to obtain goods at reasonable prices and hoard them, thereby selling them at unreasonably high prices, and at times, to a select few.

The two cases determined by the High Court would appear to suggest a conflict of judicial opinion which has arisen and awaits resolution by the higher courts. In the meantime, it seems to the present writer that the approach, interpretation and conclusion of Charles Crabbe J. (as he then was) is more preferable. The alternative view put forward by Osei-Hwere J., will not protect the interests of the consumer, and deal with the mischief sought to be remedied by the legislature. The better approach, like that of Charles Crabbe J., is to construe the sections contra proferentem, that is, in favour of the consumer. Such an approach would enhance consumer protection in Ghana, which would appear to be the desired hope of the consumer.

However, it may be re-assuring to the consumer that his protection appears to have been considered by our legislators with the promulgation of the Imports and Exports (Special Licence) Regulations, 1980. The passage of these regulations is to enable Ghanaians who have money abroad to bring in consumer goods. Section 1 (1) of the regulations provides that any person may import maize, edible oil, sugar cube, granulated sugar, milk, fish frozen, soap, detergents and toilet rolls.16

Since the announcement of the government’s trade liberalisation policy following upon the enactment of L.I. 1248, some of the consumer goods which were in short supply are on sale at the markets, although at exorbitant prices. This has given the unmistakable impression that consumer goods are in adequate supply. However, the fact that the shelves of our shops continue to be empty illustrate the stark truth that there is scarcity of consumer goods. One would have thought that in the light of chronic shortages and high prices, any legislation passed purporting to remedy the situation would take account of present realities. However, it would appear that L.I. 1248 is of limited scope at the moment. This is because basic goods such as rice, baby foods, sardine and mackerel are excluded from the list of goods specified in the schedule. The better policy will be to widen the scope of goods which can be imported to reflect the reality of the situation. There are no local substitutes at the moment and if the trade liberalisation policy is to succeed no restrictions should be placed on Ghanaians who have money abroad and who may wish to take advantage of the trade liberalisation.

L.I. 1248 may also be said to be yet another piece of legislation which controls prices of consumer goods. By its section 4 (1), no goods imported under a special licence for commercial purposes shall be sold in the country except in accordance with the price specified for such goods under the Price Control Decree, 1974 (N.R.C.D. 305). In this regard, section 4 (2) of L.I. 1248 seeks to authorise the Minister of Trade to regulate the prices of any imported goods specified in the schedule under the Special Licence. Plainly, this discretion has not been exercised with the result that such goods are sold at unreasonably high prices. This has, no doubt, caused severe hardships to the consumer, the mischief which the liberalisation policy sought to cure.

The view of your commentator is that in the light of present woeful economic conditions, the minister may not be able to regulate the prices of any goods brought into the country under L.I. 1248. The stark truth is that small importers and retailers who have taken advantage of this legislation have had to indulge in “black market” deals. Against the background of ever-increasing black market currency deals, the Minister of Trade will find it almost impossible to fix prices for goods “imported” under L.I. 1248. Any prices fixed by him would seem reasonable from the point of view of government and the consumer. However, it may be unreasonable to the importer who may decide not to bring in more goods. To avoid such a situation, the discretion under section 4 (2) may take sometime to be exercised by the Minister of Trade. Meanwhile, the consumer has to protect himself. This is by no means an easy task. Wherein, therefore, lies the protection that section 4 (1) and (2) purports to accord the consumer?

FOOTNOTES

* Post-graduate LL.M. Student, Faculty of Law, University of Ghana, Legon; Barrister and Solicitor of the Supreme Court of Ghana.

1. [1973] 2 G.L.R. 117.

2. [1976] 1 G.L.R. 59.

3. See Borrie and Diamond, The Consumer, Society and the Law (Pelican, 1964) at p.  11.

4. Kalabule is a term used to describe the fraudulent deals and cheating which go on in the process of buying and selling. It is believed to have originated somewhere in 1976 when Ghana faced a real crisis with regard to consumer goods. Some Ghanaians began to engage in trade malpractices, bribery and corruption. In 1979 when these activities became uncontrollable the term was replaced by ginabu which describes the art of buying from trader A and re-selling the same item to a consumer or buyer at the same spot for five or six times the original price. A critic has suggested, however, that the word probably sprang from the Hausa expression “Kere kabure”—“Keep it quiet.”

5. See Atiyah, The Sale of Goods (Pitman, 1975) at p. 4

6. See section 5 (2) (a) of the Unfair Contract Terms Act, 1977 of the United Kingdom. See also section 81 of the Sale of Goods Act, 1962 (Act 137).

7.  See Harvey, The Law of Consumer Protection and Fair Trading (Butterworths, (1978) citing the Crowther Committee, at p. 117.

8.  See, Borrie and Diamond, op.cit. at p. 117.

9. Above.

10. [1973] 2 G.L.R. 117 at p. 121.

11. Ibid., at p. 120. In Osei v. The Republic [1971] 1 G.L.R. 449 which also dealt with consumer protection, Hayfron-Benjamin J. (as he then was), observed in an obiter that by virtue of article 28(1) of the Constitution, 1969, it would appear that the Control of Prices Act, 1962 (Act 113), was invalid as being an infringement on the right of freedom of contract.

12. Ibid., at p. 125

13.  Above.

14. [1976] I G.L.R. 59 at p. 62.

15. Ibid., at p. 63.

16. These do not exhaust the range of goods specified in the schedule to L.I. 1248.

 
 

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