Act 775
THE SEVEN HUNDRED AND
SEVENTY-FIFTH
ACT
OF THE PARLIAMENT OF THE
REPUBLIC OF GHANA
ENTITLED
ELECTRONIC COMMUNICATIONS
ACT, 2008
AN ACT to provide for the
regulation of electronic
communications, the
regulation of broadcasting,
the use of the
electro-magnetic spectrum
and for related matters.
DATE OF ASSENT:
6th January, 2009.
ENACTED by the President and
Parliament:
Application
Application and scope
1. (1) This Act
applies to
(aj
electronic communications
and broadcasting service
providers, and
(b)
electronic communications
and broadcasting networks.
(2) This Act does
not apply to
(a)
the military and other
security agencies,
(b)
installations of other
branches of government
except as expressly provided
in this Act,
(c)
the operation by a person
for that person's own use or
solely for the purpose of
that person's business of an
electronic communications
system in which the
equipment comprised in the
system is situated
(i) in a single set of
premises in single
occupation and the
transmissions from the
equipment are confined to
the premises, or
(ii) in a
vessel, aircraft or vehicle
or in two or more vessels,
aircraft or vehicles and is
mechanically coupled.
(3) Business in subsection 2
(c) does not include
a business for the provision
of telecommunication
services to another person.
Broadcasting services
2. (1) The National
Communications Authority
shall regulate the radio
spectrum designated or
allocated for use by
broadcasting organisations
and providers of
broadcasting services in
accordance with the
standards and requirements
of the International
Telecommunications Union and
its Radio Regulations as
agreed to or adopted by the
Republic.
(2) In furtherance of
carrying out'its function
under subsection (1) the
Authority shall determine
technical and other
standards and issue
guidelines for the operation
of broadcasting
organisations and bodies
providing broadcasting
services.
(3) The Authority shall
charge fees that it
determines for a frequency
authorisation.
(4) Except as provided by
this Act or any other law
not inconsistent with this
Act, a person shall not
operate a broadcasting
system or provide a
broadcasting service without
a frequency authorisatton by
the Authority.
(5) In furtherance of the
management of the radio
spectrum allocated to
broadcasting, the Authority
may adopt policies to cater
for rural communities and
for this purpose may waive
fees wholly or in part for
the grant of a frequency
authorisation.
(6) The Minister on the
advice of the Authority may
by legislative instrument
make Regulations to give
effect to its mandate and
shall in particular make
Regulations to prescribe
(
a)
fees and tariffs,
(b)
the issue, conditions,
duration, suspension or
revocation of frequency
authorisation,
(c)
the procedure to be applied
by a provider of a
broadcasting service or a
broadcasting organisation in
relation to claims and
complaints by customers,
(d)
the procedures for the
administrative adjudication,
mediation or arbitration of
disputes between operators
and their subscribers, and
(e)
for the determination of
breaches of the Regulations
or conditions of the
frequency authorisation and
the nature of sanctions,
impositions, warnings and
other penalties in respect
of the breaches.
(7) The
Authority shall publish the
Regulations on its website.
(8) The
Authority shall conduct or
cause to be conducted
research into the social,
economic, cultural and
technical issues relating to
broadcasting to guide the
Authority to carry out its
mandate.
(9) In
pursuit of its mandate, the
Authority shall pay
particular attention to the
provisions of Chapter 12 of
the Constitution.
Licence and frequency
authorisation
Requirement for a licence
for public electronic
communications service
3. (1) Except as otherwise provided under this Act a person shall not
operate a public electronic
communications service or
network or provide a voice
telephony service without a
licence granted by the
Authority.
(2) A person who wishes to operate a network or provide a service
described in subsection (1)
shall apply to the Authority
in the manner specified in
Regulations made under this
Act.
(3) The Authority may grant or refuse an application for a licence based
on policies and rules
published from time to time.
(4) The Authority shall cause a notice to be published in the Gazette
and on its website on
the receipt, grant or
refusal of a licence.
(5) Where an application for a licence is refused, the Authority shall
notify the applicant in
writing of its decision and
the reasons for the refusal
within seven days of the
refusal.
(6) The terms of a licence shall be made available to the public at the
office of the Authority and
on the website of the
Authority and a member of
the public may obtain a copy
or an extract of the terms
on payment of the prescribed
fee.
(7) The Authority shall determine applications for licences in a
nondiscriminatory and
transparent manner.
(8) A person who intends to operate submarine cables within this country
to connect to a
telecommunications network
shall first obtain a
licence, in addition to any
other licence, approvals, or
permits required under any
other law
(9) The Authority shall conduct public hearings in respect of
applications for licences
under this section when the
applications are made in the
first instance.
(10) The Authority may grant a class licence in place of an individual
licence if it considers that
appropriate.
(11) A diplomatic mission in Ghana may be granted permission to operate a
radio communication system
on application to the
Authority through the
Ministry of Foreign Affairs
if
(a)
the Government of the
diplomatic mission concerned
provides reciprocal
facilities to the Government
of Ghana, .
(b)
the station is to
(i) be
installed in accordance with
this subsection, and
(ii)
operate in accordance with
the International
Telecommunications
Convention and the Radio
Regulations of the
International
Telecommunications Union,
and
(c)
the power output of the
transmitter is not higher
than necessary for
transmitting to the state to
which the diplomatic mission
belongs and is in any case
not more than five
kilowatts.
(12) Despite any other
provision of this Act, the
Authority may require that a
person operating a type of
electronic communications
network or providing a type
of electronic communication
service for which a licence
is not required under this
section must notify the
Authority within fourteen
days of commencing
operations.
Licence conditions
4. (1) A licence issued
under this Act may be
subject to conditions that
the Authority considers
necessary in line with the
objectives of the Authority.
(2) Without limiting
the power conferred on the
Authority under this Act or
the National Communications
Authority Act, 2008 (Act
769), each individual
licence or class licence
shall contain conditions
that
(a)
a requirement for the
effective and efficient use
of scarce resources such as
radio frequencies, numbers
and rights-of way;
(b)
the networks and services
which the licensee is
entitled to operate or
provide and the networks to
which the licencee's network
can or cannot be connected;
.
(c)
the duration of the licence
;
(d)
the build out of the
licensee's network and
geographical and subscriber
targets for the provision of
the licensee's services,
(e) provision of
telephone numbers for
emergency services;
(f)
obligations to provide
certain information to the
Authority for regulatory and
statistical purposes and to
make public non-proprietary
information;
(g)
obligations that relate to
customer protection;
(h)
obligations to provide
customer database
information for a universal
directory;
(i)
the provision of services to
rural or sparsely populated
areas or other specified
areas in which it would
otherwise be uneconomical to
provide service;
0)the
provision of services to
persons with disability and
other social responsibility
obligations;
(k)
contribution towards the
provision of universal
service and access;
(l)
the payment of licence fees;
(m)obligations that relate
to interconnection of
networks and
interoperability of
services, data protection
and the. avoidance of
harmful interference;
(n)
infrastructure sharing
obligations;
(0)
the control of
anti-competitive conduct on
the part of the licensee;
(p)
the provision to the
Authority of documents and
information required by the
Authority for the
performance of its·
functions;
(q)
the publication by the
licensee of its charges and
other terms and conditions
of doing business;
(r)
the provision by the
licensee of directory
information and directory
inquiry services;
(s) the
regulation of prices and the
quality of the services
provided by the licensee;
(t)
the technical standards to
be met by the licensee's
telecommunications network
or service;
(u)
the allocation to and use by
the licensee of numbers;
(v)
the transfer and the renewal
of the licence and change of
ownership in the
shareholding of the
licensee;
(w)prescriptions regarding
national defence and public
security; and
(x)
restriction on some of or
all the conditions and
modification of the duration
of the licence.
Obligations with respect to
individual licences
5. (1) A network operator or
service provider shall
(a)
pay the fees specified
by the Authority,
(b)
not assign the licence
without the prior written
approval of the Authority,
(c)
upon written request made by
the President and subject to
the Constitution, co-operate
or collaborate with the
President in matters of
national security,
and .
(d)
observe the conditions of
its licence and regulations
that relate to the licence.
(2) A person who has
a significant interest in a
network operator or service
provider shall not sell,
transfer, charge or
otherwise dispose of that
interest or any part of that
interest in the network
operator or service
provider, unless notice is
given to the Authority
thirty days before the
proposed transaction.
(3) A network
operator or service provider
shall not without first
giving notice to the
Authority
(a)
cause, permit or acquiesce
in a sale, transfer, change
or other disposition of a
significant interest,
(b)
issue or allot any shares or
cause, permit or acquiesce
in any other reorganisation
of that network operator's
or service provider's share
capital that results in
(i) a
person acquiring a
significant interest in that
network operator or service
provider, or
(ii) a
person who already owns or
holds a significant interest
in the network operator or
service provider, increasing
or decreasing the size of
that person's interest.
(4) A person who
acquires a significant
interest in a network
operator or service provider
shall notify the Authority
within fourteen days of the
acquisition.
(5) Despite this
section, where a sale,
transfer, charge or other
disposition referred to in
subsection (2) is as a
result of an internal
reorganisation of a network
operator or service
provider,
(a)
the notification to the
Authority under
subsection.(4) is not
required, and
(b)
the network operator or
service provider shall, as
soon as reasonably
practicable, notify the
Authority of the nature and
extent of the sale,
transfer, charge or other
disposition.
Obligations of individual
licensees
6. (1) A network operator
or service provider shall
(a)
submit to the Authority any
information that relates to
the modification of its
network or service;
(b)
provide users, under
conditions which are
published or are otherwise
notified to the Authority,
access to and the
opportunity to use the
network or service on a fair
and reasonable basis;
(c)
not discriminate among
similarly situated users and
shall transmit
communications without
discrimination, subject to
section 25;
(d)
not engage in
anti-competitive pricing and
other related practices in
order to lessen competition;
(e)
not use revenues or
resources from one part of
its business to unfairly
cross-subsidise another
electronic communications
network or service, without
the written approval of the
Authority;
(f)
satisfy standards of quality
in accordance with its
licence and the Regulations;
(g)
file a report with the
Authority on the quality of
its service as measured
against the quality of
service performance
indicators set by the
Authority and publish other
reports that the Authority
may authorise;
(h)
develop, publish and
implement procedures for
responding to user
complaints and disputes
related to quality of
service, statements of
charges and prices and
respond quickly and
adequately to the
complaints;
(i)
submit complaints from and
disputes with (i) other
licensees,
(iii)
operators of electronic
communications networks,
(iii) providers of
electronic communications
services, and
(iv) other
users,
to the
Authority for resolution
where the complaints or
disputes are because of the
licensee's exercise of its
rights and obligations under
the licence;
(j)
file with the Authority
samples of user agreements
with end users and any
amendments of the agreements
for the provision of public
electronic communications
services;
(k)
permit the resale of its
electronic communications
service and not impose
unreasonable or
discriminatory conditions or
limitations on the resale;
(I)
provide and contribute to
universal service and
universal access in
accordance with policies
established under the
National Electronic
Communications Policy,
amendments to the Policy and
any other policies that the
Minister may establish;
(m) not
impair or terminate the
electronic communications
service provided to a user
during a dispute, without
the written approval of the
Authority;
(n)
disconnect terminal
equipment which is attached
to an operator's network in
contravention of this Act
and which
(i) is
unsafe to the user,
(ii) is
not in compliance with
international standards, or
(iii) poses a risk of
physical harm to the
network;
(0)
provide number portability
when required to do so and
in accordance with the
requirements specified by
the Authority; and
(p)
provide dialing parity to
other operators and service
providers in accordance with
requirements specified by
the Authority.
(2) The Authority shall
specify
(a)
quality of service
indicators for classes of
public telecommunications
service, and
(b)
the means to enforce a
licensee's compliance with
its stated quality of
service standards, including
measures by which a licensee
shall compensate users
adversely affected by a
failure to provide
electronic communications
service in accordance with
the standards.
(3) Where an
operator has significant
market power, as determined
in accordance with the
criteria set out in this
Act, the operator shall make
available to other operators
of electronic communications
networks or providers of
electronic communications
services, technical
information regarding the
network ,or service,
including planned deployment
of equipment and other
information relevant to the
other network operator or
service provider.
Class licences or
authorisations
7. (1) The Authority may
grant a Class Licence or
authorisation for the
operation of
(a)
value added services,
(b)
resale of electronic
communications capacity or
services by
private operators to the
public,
(c)
networks for wholesale,
private line or public
distribution, (d)
domestic telephone service,
or
(e)
other services for which the
Authority considers Class
Licence to be appropriate.
(2) A Class Licence
gives a person the right to
carry on the activities
subject to the conditions
specified in the licence.
(3) A Class Licence
shall specify the electronic
communications network or
service it authorises, a
person's eligibility for the
Class Licence and the
conditions of the Class
Licence, including
(a)
the scope of the licensed
networks or services,
(b)
applicable technical and
operational standards or
conditions,
(c)
the location in which the
authorised networks are to
be operated or the
authorised services are to
be provided, (d) the
duration of the licence, and
(e)
other requirements.
(4) The Authority shall
issue within the period
specified in this Act or
Regulations made under this
Act a declaration that a
person is authorised to
operate the electronic
communications network or
provide the electronic
communications service
specified in the Class
Licence.' '.'
(5) The Authority may issue
the declaration immediately
after the registration if it
considers it appropriate.
(6) A person who has a Class
Licence must notify the
Authority of any change or
inaccuracy in the
information provided for the
registration or any change
in its operations that makes
it ineligible for the Class
Licence within fourteen days
after the operator becomes
aware of the occurrence.
Obligations of operators of
electronic communication
networks and communications
service
8. (1) A network operator
or a service provider who is
a holder of a Class Licence
shall not use or permit
another person to use or
disclose confidential,
personal or proprietary
information of a user,
another network operator or
service provider without
lawful authority unless the
use or disclosure is
necessary for
(a)
the operation of the network
or service, (b) the
billing and collection of
charges,
(c)
the protection of the rights
or property of the operator
or provider, or
(d)
the protection of the users
or other network operators
or service providers from
the fraudulent use of the
network or service.
(2) The Authority
may authorise a network
operator or service provider
to disclose lists of its
subscribers, including
directory access databases,
for the publication of
directories or for other
purposes that the Authority
may specify.
Requirement for a frequency
authorisation
9. (1) A person shall not
use a spectrum for
designated services without
a frequency
authorisation granted by the
Authority.
(2) A person who
wishes to use a spectrum
shall apply to the Authority
in the manner specified in
Regulations.
(3) The Authority may
grant or refuse an
application for frequency
authorisations in accordance
with policies and rules
published by the Authority.
(4) On the receipt, grant or
refusal of an application
for a frequency
authorisation the Authority
shall cause a notice to that
effect to be published in
the Gazette and on
its website.
(5) Where an application for
frequency authorisation is
refused, the Authority shall
notify the applicant in
writing within seven days
after the refusal and give
reasons for the refusal in
the notice.
(6) The terms of a frequency
authorisation may be
accessed by the public at
the office of the Authority
and a copy or an extract of
the terms may be obtained
from the Authority, by a
member of the public, on
payment of the specified
fee.
(7) Where it appears to the
Authority that the frequency
authorisation contains
information relating to
national security or other
international obligations,
the Authority may withhold
that information from the
public.
(8) A frequency
authorisation shall be
consistent with the spectrum
plan established under this
Act and Regulation and shall
confer on the authorisation
holder the right to use a
specified frequency band
subject to the conditions
set out in the frequency
authorisation.
(9) The holder of a
frequency authorisation
shall utilise only the
spectrum granted for the
service and shall do so in
accordance with the terms of
its licence.
(10) The Authority shall not
discriminate in the
determination of frequency a
uthorisation.
Obligations regarding
frequency authorisation
10. (1) A holder of a
frequency authorisation
shall
(a)
pay the fees specified by
the Authority,
(b)
strictly adhere to the
authorised frequency band,
(c)
not assign the frequency
authorisation without the
written approval of the
Authority,
(d)
on a request made by the
President and subject to the
Constitution co-operate with
the Government in matters of
national security, and
(e)
observe the Regulations made
under this Act and the
conditions of the
authorisation.
(2) A person who
has a significant interest
in the holder of a frequency
authorisation shall not
sell, transfer, charge or
otherwise dispose of that
interest, or any part of
that interest, unless that
person gives the Authority
at least thirty days notice
in writing before the
proposed transaction.
(3) A holder of a
frequency authorisation
shall not without at least
thirty days notice to the
Authority
(a)
cause, permit or acquiesce
in a sale, transfer, charge
or other disposition of a
significant interest in the
holder, or
(b)
issue or allot any shares or
cause, permit or acquiesce
in any other re-organisation
of its share capital that
results in
(i) a
person acquiring a
significant interest in the
holder, or
(ii) a
person who already has a
significant interest in the
holder, increasing or
decreasing the size of that
interest.
(4) The
written approval of the
Authority is not required
where a sale, transfer,
charge or other disposition
is the result of an internal
re-organisation of a body
corporate and does not
constitute ultimate transfer
of control of a holder but
the holder shall, as soon as
is reasonably practicable,
notify the Authority of the
nature and extent of the
sale, transfer, charge or
other disposition.
Conditions of frequency
authorisations
11. A frequency
authorisation shall contain
conditions that relate to
(a) the expiration
of the frequency
authorisation and the time
required for an application
for renewal,
(b)
the duration of the
authorisation,
(c)
the circumstances under
which the frequency
authorisation may be amended
for force majeure, national
security, changes in
national legislation and
implementation of
international obligations
and the public interest,
(d)
the use of the authorised
frequency band,
(e)
the type of emission, power
and other technical
requirements for the
radio-communication service,
and
(f)
other matters that the
Authority may specify for
frequency authorisation.
Authorisation to operate in
territorial waters or
airspace
12. Despite section 10 (1),
a ship or aircraft operating
in the territorial waters or
airspace of Ghana, which is
not registered in the
country is not required to
have authorisation from the
Authority for a
radio-communication service
if the service is operated
under a valid authority or
frequency authorisation
issued in another country in
accordance with
international agreements
relating to
radio-communiCation as
regards ships or aircrafts.
Suspension and revocation of
licences and frequency
authorisations
13. (1) The Authority may
suspend or revoke a licence
or a frequency authorisation
where
(a)
the licence or the
authorisation holder has
failed to comply materially
with any of the provisions
of this Act, Regulations or
the terms and conditions of
its licence or frequency
authorisation
,
(b)
the licensee or the
authorisation holder has
failed to comply materially
with a lawful direction of
the Authority,
(c)
the licensee or the
authorisation holder is in
default of payment of a fee
or other money' charged or
imposed in furtherance of
this Act, the National
Communications Authority
Act, 2008 (Act 769) or
Regulations.
(d)
the licensee ceases to
(i)
operate the public
communications network,
(ii)
provide the public
electronic· communications
service, or
(iii) use
the frequency band,
(e)
the suspension or revocation
is necessary because of
national security or is in
the public interest, or
(f)
imposition of a fine under
the Act will not be
sufficient under the
circumstances ..
(2) The Authority
shall, before exercising the
power of suspension or
revocation under this
section, give the licensee
or the authorisation holder
thirty days notice in
writing of its intention to
do so and specify in the
notice the grounds on which
it proposes to suspend or
revoke the licence or the
frequency authorisation.
(3) Where the
Authority decides to
suspend or revoke a licence
or authorisation, the
Authority shall give the
licensee or authorisation
holder the opportunity
(a)
to present its views,
(b)
to remedy the breach which
has occasioned the decision
to suspend or revoke the
licence, and
(c)
to submit to the Authority
within the time specified by
the Authority a written
statement of objections to
the suspension or revocation
of the licence or the
frequency authorisation.
(4) The suspension
or revocation of a licence
or a frequency authorisation
shall take effect on the
date specified by the
Authority in the notice
under subsection (2).
(5) Until the
Authority suspends or
revokes a licence or
authorisation, the licensee
or the authorisation holder
shall continue to operate
and if the period of the
licence or the frequency
authorisation comes to an
end before the decision by
the Authority, an interim
renewal of the licence or
the frequency authorisation
shall be granted on the same
terms.
(6) A licence'shall
be revoked on the making of
a winding up order by the
Court or the
Registrar-General.
Amendment of licences and
frequency authorisations
14. (1) A licence or a
frequency authorisation may
be amended by a written
agreement between the
licensee or the holder of
the frequency authorisation
and the Authority, where
(a)
force majeure, national
security considerations,
change in national
legislation or the
implementation of an
international obligation
require the amendment, or
(b)
the Authority, on account of
the public interest, decides
that the amendment is
necessary to achieve the
objects of the Authority,
(2) 'Where a licence
or a frequency authorisation
is amended on grounds of
national security the
licensee or the
authorisation holder is
entitled to compensation.
(3) The Authority
shall not amend a licence or
frequency authorisation if
it has not given the
licensee or authorisation
holder adequate advance
notice in writing and in any
case the notice shall not be
given less than ninety days
before the proposed
amendment.
(4) The Authority
shall state in the notice
the reasons for the
amendment and the date on
which the amendment takes
effect, and shall give the
licensee or the
authorisation holder the
opportunity to
(a)
present its views, and
(b)
submit to the Authority a
written statement of
objections to the amendment
which may include proposed
alternatives to the
amendment within the time
specified by the Authority,
(5) The
Authority shall take into
account the views and the
written statement of the
licensee before reaching a
decision on the amendment.
(6) A
licensee or an authorisation
holder may request the
Authority to amend its
licence or frequency
authorisation.
Emergency licences
15. Section 14 does
not preclude the Authority
from amending a licence or a
frequency authorisation
without notice where there
is, or there is likely to
be, a risk to national
security, or where immediate
amendment is essential in
the public interest.
Duration and renewal of
licence and frequency
authorisation
16. (1) The duration of a
licence shall be stated in
the licence.
(2) Subject to
subsection (3), on an
application by the licensee
or authorisation holder, the
Authority may renew a
licence or frequency
authorisation granted under
this Act.
(3) An application
for the rene\yal of a
licence shall be refused if
(a)
the licensee or the
authorisation holder failed
to comply materially with
any of the provisions of
this Act, Regulations or the
terms and conditions of the
licence or the frequency
authorisation,
(b)
the Authority is satisfied
that the applicant will not
comply with this Act,
Regulations or the terms and
conditions of the licence or
the frequency authorisation
if the licence is renewed,
(c)
the licensee or the
autborisatlon holder has
failed to comply materially
with any lawful direction of
the Authority, or
(d)
in the case of an operator
or service provider, the
Authority determines that it
is not in the public
interest to renew the
licence and gives the
operator or service provider
notice of the decision not
less than three years before
the expiration of the
licence.
(4) A licence which
is of less than three years
duration shall contain the
period required for a notice
under subsection (3) (d).
(5) Subject to
subsection (3) (d),
the Authority shall give the
licensee or the
authorisation holder advance
notice of not less than
thirty days of its intention
not to renew the licence or
frequency authorisation.
(6) The Authority
shall state the grounds for
its contemplated refusal of
the renewal of a licence or
authorisation and shall give
the licensee or the
authorisation holder the
opportunity
(a)
to present its views, and
(b)
to submit to the Authority
within the time specified by
the Authority a written
statement of objections to
the refusal.
(7) The Authority
shall take into account
the views and the
written statement of the
licensee or the
authorisation holder before
reaching its final decision.
Regulation of premium
rates
17. (1) The Authority may
set conditions to regulate
the provision, content,
promotion and marketing of
premium rate services.
(2) A service is a
premium rate service if
(a)
there is a charge for the
provision of the service,
(b)
the charge is required to be
paid to the provider of the
telecommunications service.
(c)
that charge is imposed for
the use of the
telecommunications service,
(d)
it has the contents of
electronic communications
transmitted by means of an
electronic communications
network, and (e) it
allows the user of an
electronic communications
service to access a facility
provided by that service to
make a transmission.
(3) A person provides
a premium rate service if
that person
(a)
provides the service
described in subsection (2),
(b)
exercises editorial control
over the contents of the
service,
(c)
packages together the
contents of the service for
the purpose
of facilitating its
provision,
(d)
makes available a facility
comprised in the service,
(e)
is the provider of an
electronic communications
service used for the
provision of the service
and is entitled under
arrangements made with a
provider of the service
falling within paragraph
(a) to (d), to
retain some or all of the
charges received in respect
of the provision of the
service or of the use of the
electronic communications
service,
(f)
is the provider of an
electronic communications
network used to provide the
service and an agreement
relating to the use of the
network for that service
subsists between the
provider of the network and
a person who is a provider
of the service falling
within paragraph (a)
to (d), and
(g)
is the provider of an
electronic communications
network used to provide the
service and the use of that
network
(i) for
the premium rate services,
or
(ii) of
services that include or may
include premium rate
services, and is authorised
by an agreement subsisting
between that person and
either an intermediary
service provider or a person
who is a provider of the
service by virtue of
paragraph (e) or
(f).
Special licences
18. (1) The Authority may
grant a special licence
where it determines that an
emergency or other exigent
circumstance exists.
(2) A person who
wishes to obtain a special
licence shall apply to the
Authority in the manner
specified in Regulations
made under this Act.
(3) A special
licence shall be for a
duration determined by the
Authority and may only be
renewed in exceptional
circumstances.
Directions for the reporting
of information
19. (1) The Authority may,
by notice published in the
Gazette and on its
website, issue directions to
(a)
service providers,
(b)
network operators, or
(c)
persons holding frequency
authorisation
to make returns or furnish
documents to the Authority
for statistical or
regulatory purposes.
(2) The notice shall
specify the period within
which the returns are to be
made or the documents
furnished.
(3) The directions
may provide differently for
different persons,
circumstances or cases.
(4) A service
provider or network operator
or a person holding a
frequency authorisation that
fails, within the period
specified, to make a return
or furnish documentation to
the Authority in accordance
with directions issued under
subsection (1) commits an
offence and is liable on
summary conviction to a fine
of not more than two
thousand penalty units.
(5) Where a person
convicted of an offence
fails to pay the fine, the
fine shall be treated as a
civil debt and execution may
be levied in accordance with
the High Court (Civil
Procedure Rules), 2004
(C.I.47).
Interconnection
Interconnection
20. (1) A network operator
shall in addition to the
obligations contained in
its licence or under this
Act, provide interconnection
of its electronic
communications network with
the network of another
operator.
(2) A service
provider shall subject to
the obligations contained in
its licence or under this
Act provide for the
transmission 'and routing of
the services of other
operators or service
providers, at any
technically feasible point
specified by the Authority.
(3) A request by a
network operator to another
network operator for
interconnection shall be
(a)
in writing, and
(b)
responded to in writing
within fourteen days after
receipt.
(4) A request for
interconnection,
transmission and routing of
service may only be refused
on reasonable technical or
financial grounds which must
be stated in writing.
(5) The network
operator or service provider
shall
(a)
comply with guidelines and
standards established by the
Authority in Regulations or
another relevant law to
facilitate interconnection,
(b)
on request provide points of
interconnection in addition
to those offered generally
to other network operators
or service providers,
subject to rates that
reflect the network
operator's or service
provider's total· economic
cost of constructing
additional facilities
necessary to satisfy the
request,
(c)
provide the elements of
interconnection to other
network operators and
service providers, in a
manner that is at least
equal in both quality and
rates to that provided by
that network operator or
service provider to
(i) its own business units,
(ii) body corporate with
which it is affiliated, or
(iii) any other party to
which the network operator
or service provider provides
interconnection
and
without regard to the types
of users to be served, or
the types of services to be
provided, by the other
operator or service
provider,
(d)
promptly negotiate, on the
request by another network
operator or service
provider, and endeavour to
conclude, an agreement with
regard to the charges and
the technical and other
terms and conditions for the
elements of interconnection
subject to paragraph (g),
(e)
submit to the Authority a
copy of any agreement
concluded under paragraph
(d) within seven days
after the conclusion to
enable the Authority to
determine whether the
agreement complies with the
guidelines established under
this Act,
(f)
offer, on a
non-discriminatory basis,
the terms and conditions of
an agreement concluded under
paragraph (d) or
required by a decision made
under paragraph (g)
to any other network
operator or service provider
seeking interconnection,
(g)
submit to the Authority for
prompt resolution, and in
accordance with procedures
adopted by the Authority any
dispute that may arise
between the network operator
or service provider and any
other licensee as regards
interconnection, including
(i) denial
of interconnection,
(ii)
failure to conclude an
agreement promptly under
paragraph (d), or
(iii)
disputes as to price and any
technical, commercial or
other term or condition for
interconnection, and (h)
be bound by a decision
made by the Authority under
"" paragraph (g).
(6) The Authority
shall promptly decide an
interconnection dispute
referred to it within
fourteen days after the
referral.
(7) An interconnection
agreement concluded under
subsection (3),
(a)
shall be made available for
public scrutiny at the
office of the Authority, or
(b)
may be reproduced by the
Authority at the request of
a member of the public on
payment of the prescribed
fee, but those parts of the
agreement which in the
opinion of the Authority
contain the commercial
strategy of the parties
shall not be made available
or be reproduced.
(8) A network operator
or service provider who has
significant market power
shall
(a)
disaggregate its network or
its service or its network
and service and on a
cost-oriented basis
specified by the Authority
establish prices for its
individual elements and
offer the elements at the
established prices to other
operators and service
providers,
(b)
publish, in the manner
specified by the Authority
the prices, technical,
commercial and other terms
and conditions pertaining to
its offer for elements of
interconnection, and
(c)
permit other network
operators and service
providers to have equal
access to directory listing,
operator services, directory
assistance and directory
listing without unreasonable
delay, in accordance with
requirements specified by
the Authority.
(9) Where a network
operator or service provider
who has significant market
power fails to comply with
its obligations, the
Authority may notify the
network operator of a
deadline within which it has
to comply and if the
operator fails to comply
within the deadline given,
the Authority may apply to
the High Court for an order
to compel it to comply.
(10) The Authority may
classify a network operator
or service provider as
dominant if individually or
jointly with others, that
network operator or service
provider enjoys: a position
of economic strength that
enables it to behave to an
appreciable extent
'independently of
competitors
(11) In making the
classification under
subsection (10), the
Authority shall take into
consideration
(a)
the relevant market,
(b)
technology and market trend,
(c)
the market share of the
operator or service
provider,
(d)
the power of the operator or
service provider to
introduce and sustain a
material price increase
independently of
competitors,
(e)
the degree of
differentiation among
networks and services in the
market, and
(f)
any other matter that the
Authority considers
relevant.
(12) Where an
operator or service provider
which is classified as
dominant by the Authority
considers that it has lost
its dominance with respect
to a network or service, it
may apply to the Authority
to be classified as
non-dominant and if the
Authority grants the
application, the applicable
licence shall be amended to
reflect the classification,
(13) The Authority
may only classify or
declassify a network
operator or service provider
as dominant, if it first
publishes the intention to
do so in the Gazette
and on its website.
Access to facilities and
international transmission
capacity
Access to facilities and
public rights of way
21. (1) An operator shall
give; access to other
operators who request access
to the facilities or public
rights of way or statutory
way leaves that it owns or
controls on, a timely basis
(2) Where, a network
operator requests the use by
its network; of a utility
installation owned by a
public utility it shall have
the right to use the
installation in accordance
with this section and where
any public utility requests
the use of facilities of a
network operator, the public
utility shall have the
rights of the network
operator under this section.
(3) Access to
facilities and utility
installations shall be
negotiated between or among
network operators and public
utilities on a
non-discriminatory and
equitable basis and charges
payable shall be determined
on a cost-sharing basis.
(4) At the request of
the parties, the Authority
may assist in negotiating
an agreement between them.
(5) A network operator
or public utility may deny
access to a facility or
utility installation only
where it demonstrates that
the facility or utility
installation has
insufficient capacity,
taking into account its
reasonably anticipated
requirements, or where there
are reasons of safety,
security, reliability or
difficulty of a or
engineering nature.
(6) The Authority may
regulate the rates, terms
and conditions for access to
a facility or utility
installation, and shall
ensure that the rates, terms
and conditions are just and
reasonable and to the
greatest extent possible,
based on a cost-sharing
formula .
(7) In carrying out
its functions under this
section, the Authority may
adopt necessary and
appropriate procedures to
resolve disputes concerning
the rates, terms and
conditions.
(8) The owner of a
shared facility shall be
responsible for the
maintenance of the facility
and the responsibility for
the connection and
engineering of other
occupiers equipment shall be
by agreement of the parties.
(9) Under this
section, access to
facilities does not include
interconnection.
Access to international
transmission capacity
22. Access to
international transmission
capacity shall be made
available to all service
providers in a cost-based,
transparent, and
non-discriminatory manner
determined by the Authority.
Universal service, universal
access and tariff”
Universal service
23. (1) The Authority
shall determine the public
telecommunications services
in respect of which the
requirement of universal
service shall apply, taking
into account the needs of
the public, affordability of
the service and advances in
technologies.
(2) Universal
service includes, at a
minimum, a high quality
public telephone service,
that
offers
..
(a)
a free telephone directory
for subscribers of the
service,
(b)
operator assisted
information service,
(c)
free access to emergency
number information,
(d)
telecommunications services,
and
(e)
provision of services that
enable persons with
disability to make and
receive calls.
(3) The Authority
shall determine
(a)
the manner in which a public
telecommunications service
is provided and funded in
order to meet the
requirements of universal
service, and
(b)
the obligations,· if any, of
the providers and users of
the service.
(4) The Authority may
require providers of private
electronic communications
services, closed user group
services and value added
services, and the users of
these services and of any
other electronic
communications services to
contribute to the funding of
universal service with the
approval of the Minister.
(6) A public
electronic communications
service that offers
universal service shall not
terminate its service to the
public without first
obtaining written approval
from the Authority.
Universal access
24. (1) Universal access
includes
(a)
access, through broad
geographic coverage, to
communitybased broadband
information and
communication services that
include voice, data
services, access to the
internet, local relevant
content, community radio and
Government services, that
are affordable and of high
quality,
(b)
signal coverage of mobile
and broadcast networks
throughout remote regions,
and
(c)
access to the services in
paragraphs (a) and
(b) by kindergarten,
first and second cycle
institutions, community
colleges, universities,
community health facilities,
hospitals, telecentres and
any other public or private
community centres.
(2) In accordance
with the policy established
by the Minister, the
Authority shall determine
(a)
the manner in which
universal access shall be
provided, and
(b)
the obligations, if any, of
the providers and users of
the service.
(3) The Authority
may, with the approval of
the Minister, require
(a)
a provider of a private
electronic communications
service, closed user group
service or value added
service, and
(b)
the users of these services
and of any other electronic
communications service to
contribute to the funding of
universal access.
(4) The obligation
to provide and contribute to
the funding of universal
access shall be determined
in a transparent manner and
on a non-discriminatory
basis between similarly
situated providers of
electronic communications
services and users.
Tariffs
25. (1) Tariffs for
electronic communications
services, except those which
are regulated by the
Authority under this section
shall be determined by
service in accordance
with the principles of
supply and demand.
(2) The Authority may
establish price regulation
regimes, which may include
the setting, review and
approval of prices by
Regulation, where
(a)
there is only one network
operator or service provider
or one network operator or
service provider that has
significant market power,
(b)
a sole network operator or
service provider or a
network operator or service
provider with significant
market power and
cross-subsidises another
electronic communications
network or service, and
(c)
the Authority detects
anti-competitive pricing or
acts of unfair competition.
(3) A service
provider shall provide rates
that are fair and reasonable
and shall not discriminate
among similarly situated
persons, including the
service provider and any
body corporate with which it
is affiliated except as
otherwise provided in this
Act.
(4) The Authority may
prescribe a method to
regulate the cost of the
service for any public
electronic communications
service in which a service
provider is dominant by
establishing a ceiling on
the cost, or by other
methods that it considers
appropriate.
(5) A service
provider shall publish the
prices, terms and
conditions for its public
electronic communications
services at the times and in
the manner that the
Authority shall specify and
the prices, terms and
conditions shall, be the
lawful prices, terms and
conditions for the services
subject to this Act and the
conditions of the licence.
Consumer protection
Duty
to carry out consumer
research
26. (1) The Authority shall
periodically ascertain
public opinion on the
performance of service
providers and network
operators.
(2) The Authority
shall
(a)
publish the results of
research that it carriers
out or that is carried out
on its behalf on its website
and in any other manner that
it considers appropriate to
bring the results to the
attention of the public, and
(b)
take account of the results
of the research in
performing its functions.
Duty to consult
consumers
27. (1) The Authority shall
establish and maintain
effective arrangements for
consultation with consumers
on the performance of its
functions.
(2) The Authority
shall create a mechanism for
dealing with complaints or
concerns of consumers of
telecommunication services
and shall bring the
complaints or concerns to
the attention of network
operators and service
providers.
Duty to establish a
Consumer Code
28. (1) The Authority shall,
prepare a Consumer Code on
its own or in conjunction
with the Industry Forum
which shall include
procedures for
(a)
reasonably meeting consumer
requirements,
(b)
the handling of customer
complaints and disputes and
for the compensation of
customers in case of a
breach of the Consumer Code,
and
(c)
the protection of consumer
information
(2) The Consumer
Code may provide for
(a)
the provision of information
to customers on services,
rates and performance,
(b)
the provision of technical
support to customers and
repair of faults,
(c)
advertisement of services,
and
(d)
customer charging, billing,
collection and credit
practices.
(3) The Consumer
Code shall be published on
the website of the
Authority.
Industry Forum
Establishment of Industry
Forum
29. (1) There is
established under this Act,
an Industry Forum which is a
platform that periodically
brings the industry together
to discuss matters of common
interest to the industry.
(2) The Authority
may designate a body by
notice within the industry
to be the facilitator for
the Forum if the Authority
is satisfied that the body
. (a)
is capable of performing the
function required under this
section,
(b)
has the administrative
capacity to facilitate the
Forum, and
(c) has agreed in
writing to be the
facilitator for the forum.
(3) A network
operator, service provider
or an electronic
communications equipment
manufacturer or dealer may
participate in the
activities of the Forum.
(4) The Authority
may decide that a body that
was previously designated to
be the facilitator for the
Forum shall no longer be the
facilitator if the
Authority is satisfied that
the body has ceased to meet
the requirements set out in
subsection (2).
(5) A designation
or withdrawal of designation
under this section shall
take effect from the time
specified by the Authority.
(6) Until the
Authority designates a
facilitator, the Authority
shall facilitate the
meetings of the Forum.
(7) The Minister
and the Authority shall
participate in the Forum as
observers.
Industry code
30. (1) An Industry Forum
may
(a)
on ..its own initiative, or
(b)
upon request by the
Authority,
prepare a voluntary industry
code to deal with a matter
provided for in this Act.
(2) The code is not
effective until it is
registered by the Authority.
(3) The Authority
shall register a voluntary
industry code if it is
consistent with
(a)
the objects of the
Authority,
(b)
Regulations, standards and
guidelines made under this
Act, and
(c)
the provisions of this Act
which are relevant to the
particular matter or
activity.
(4) The Authority
may refuse to register a
code if the Authority is
satisfied that sufficient
opportunity for public
consultation has not been
given in the development of
the code by the Forum.
(5) If registration
of the code is refused, the
Authority shall notify the
Forum in writing and provide
the reasons for the refusal
within thirty days of the
refusal.
(6) If the Authority
(a)
fails to register a code
within thirty days after the
date that the code was
submitted for registration,
and
(b)
does not give the Forum
notice of its refusal to
register the code and the
reasons for the refusal
within the required period
the Authority shall be
deemed to have registered
the code.
Ghana Investment Fund for
Electronic Communications
Establishment
of the Fund
31. There is established
a Fund known as the Ghana
Investment Fund for
Electronic Communications.
Object of the Fund
32. The object of the
Fund is to
(a)
provide financial resources
for the establishment of
universal service and access
for all communities, and
(b)
facilitate the provision of
basic telephony, internet
service, multimedia service,
broadband and broadcasting
services 'to these
communities.
Sources of money for the
Fund
33. The sources of money for
the Fund are
(a)
contributions from operators
and service providers as
stipulated in their
respective licences, or
authorisations,
(b)
moneys provided by
Parliament to the Fund,
(c)
moneys that may accrue to
the Fund from investments
made by the Trustees of the
Fund,
(d)
donations, grants and gifts,
and
(e)
any other money that may
become lawfully payable to
the Fund.
Composition of the Board
of Trustees
34. (1) The Fund shall be
administered and managed by
a Board of
Trustees that
comprises '
(a)
a chairperson,
(b)
the administrator of the
Fund,
(c)
a representative of the
National Communications
Authority nominated by the
Authority,
(d)
a member of the
Parliamentary Select
Committee on Communications
nominated by that Committee,
(e)
a representative of the
Ministry of Communications
nominated by the Minister,
and
(f)
five representatives elected
by the Industry Forum.
(2) The Trustees shall
be appointed by the
President in accordance with
article 70 of the
Constitution.
Functions of the Board of
Trustees
35. In furtherance of
the management of the Fund
the Trustees shall
(a)
pursue policies to achieve
the object of the Fund;
(b)
collect or arrange to be
collected moneys lawfully
due the Fund;
(c)
account for the moneys in
the Fund;
(d)
determine procedures for
disbursement of the Fund and
disburse the Fund;
(e)
monitor the utilisation of
moneys disbursed by the
Fund;
(f)-
invest the moneys of the
Fund in safe securities that
the Board considers
financially beneficial to
the Fund; and
(g)
perform any other function
incidental to the
achievement of the object of
the Fund.
Tenure of office of Trustees
36. (1) A Trustee excluding
the Administrator shall hold
office for a period not
exceeding four years and is
eligible for re-appointment
but a Trustee shall not be
appointed for more than two
terms.
(2) Where a Trustee
resigns, dies, is removed
from office or is for a
reasonable cause unable to
act as a Trustee, the
Minister shall notify the
President of the vacancy and
the President shall, acting
on the advice of the
nominating authority and in
consultation with the
Council of State appoint
another person to hold
office for the unexpired
portion of the Trustee's
term of office.
(3) A Trustee may
at any time resign from
office in writing addressed
to the President through the
Minister.
(4) A Trustee who is
absent from three
consecutive meetings of the
Board of Trustees without
reasonable cause ceases to
be a Trustee.
(5) The President
may by letter addressed to a
Trustee revoke the
appointment of that Trustee.
Meetings of the Trustees
37. (1) The Trustees
shall meet at least once
every two months for the
despatch of business at the
times and in the places
determined by the
chairperson.
(2) The
chairperson shall at the
request in writing of not
less than one-third of the
Trustees convene an extra
ordinary meeting of the
Trustees at the place and
time determined by the
chairperson.
(3) The quorum at
a meeting of the Trustees is
six Trustees or a greater
number determined by the
Trustees in respect of an
important matter.
(4) The
chairperson shall preside at
meetings of the Trustees and
in the absence of the
chairperson, a Trustees
elected by the Trustees
present from among their
number shall preside.
(5) Matters for
decision by the Board of
Trustees shall be decided by
a majority of the Trustees
present and voting and in
the event of an equality of
votes, the person
presiding shall have a
casting vote.
(6) The Trustees
may co-opt a person to
attend a Trustees' meeting
but that person shall not
vote on a matter for
decision at the meeting.
(7) The
proceedings of the Board of
Trustees shall not be
invalidated because of a
vacancy among the Trustees
or a defect in the
appointment or qualification
of a Trustee.
(8) Subject to this
section, the Trustees may
determine the procedure for
their meetings.
Disclosure of interest
38. (1) A Trustee who
has an interest in a matter
for consideration by the
Board of Trustees shall
disclose in writing the
nature of that interest and
is disqualified from
participating in the
deliberations of the
Trustees in respect of that
matter.
(2) A Trustee who
contravenes subsection (1)
ceases to be a Trustee.
Establishment of committees
39. The Trustees may
establish committees
consisting of Trustees or
non Trustees or both to
perform a function.
Allowances
40. The Trustees and
members of a committee of
the Trustees shall be paid
the allowances approved by
the Minister in consultation
with the Minister
responsible for Finance.
Ministerial directives
41. The Minister may
give directives to the
Trustees on matters of
policy and the Trustees
shall comply,
Appointment of the
Administrator
42. (1) the President
shall in accordance with
article 195 of the
Constitution appoint a
Chief Executive of the Fund
who shall be known as the
Administrator.
(2) The
Administrator shall subject
to the directives of the
Trustees, be responsible for
the day-to-day management
and administration of the
Fund.
(3) The
Administrator shall hold
office on the terms and
conditions specified in the
letter of appointment.
Other staff
43. (1) The Fund shall
have other staff and
employees that the Trustees
determine are necessary for
the proper and effective
performance of its functions
(2) The President
shall in accordance with
article 195 of the
Constitution appoint the
other officers and staff of
the Fund.
(3) The Trustees
may engage the service of
consultants and advisors as
they consider necessary for
the effective performance of
the functions of the Fund.
Bank accounts for the Fund
44. (1) Moneys of the
Fund shall be paid into bank
accounts opened by the
Trustees for the Fund.
(2) Contributing
operators shall pay their
contributions directly into
the account of the Fund upon
verification by the
Authority.
Disbursement from the Fund
45. (1) Disbursements from
the Fund shall be solely in
the form of start-up funds
to provide basic
communications and internet
services in rural areas and
shall mainly take the form
of non-commercial but
competitive grants.
(2) The disbursement
of funds
(a)
for public telephony
projects shall be by open
tender,
(b)
for internet
point-of-presence and
training contracts shall be
by open tender,
(c)
for applications related to
rural areas, which do not
have services and are
seeking amounts less than
the cedi equivalent of
US$50,OOO shall be by direct
disbursements.
(3) The Trustees
shall ensure that
disbursement are in
accordance with approved
programmes and order of
priority of the Fund.
(4) The operational
expenses including
administrative expenses,
salaries and other expenses
incidental to the operation
of the Fund shall be charged
to the Fund.
(5) Where there are
differences between the
established procedures of
the Trustees and those
proposed by a donor or
development partner,
appropriate measures may be
taken to ensure that the
primary goals are
maintained.
Prioritisation of projects
46. (1) Projects for which
moneys from the Fund are
disbursed shall satisfy the
criteria laid out in the
order of priority.
(2) The order of
priority for support by the
Fund is as follows:
(a)
projects that are
established to provide basic
telephony service to rural
areas;
(b)
projects for the
establishment of access to
value-added services
including introduction of
internet points-of-presence
in a district; and
(c)
other projects that the
Minister may designate as
priority projects.
Accounts and audit
47. (1) The Trustees shall
keep books of account and
proper records in relation
to them in the form approved
by the Auditor-General.
(2) The Trustees
shall submit the accounts of
the Fund to the
Auditor-General for audit
within three months after
the end of the financial
year.
(3) The
Auditor-General shall, not
later than three months
after the receipt of the
accounts, audit the accounts
and forward a copy of the
audit report to the
Minister.
(4) The Internal Audit
Agency Act, 2003 (Act 658)
shall apply to, this Act.
(5) The financial year
of the Fund shall be the
same as the financial year
of the Government.
Annual report and other
reports
48. (1) The Trustees shall
within one month after the
receipt of the audit report,
submit an annual report to
the Minister covering the
activities and the
operations of the Fund for
the year to which the report
relates.
(2) The annual report
shall include the report of
the Auditor-General.
(3) The Minister
shall, within one month
after the receipt of the
annual report, submit the
report to Parliament with a
statement that the Minister
considers necessary.
(4) The Trustees shall
also submit to the Minister
any other reports which the
Minister may require in
writing.
Rural communication services
Access to frequency spectrum
49. (1) The Authority shall
cater for rural
communication services in
its role as manager of the
radio spectrum resource but
shall take into
consideration the freedom of
choice of technology by the
network operator.
(2) The Trustees may
recommend the waiver of part
of the frequency fees for
the provision of rural
service to the Authority.
(3) The Trustees may
not dictate the choice of
technology or methodology
but may encourage network
operators to use current or
state-of-the-art technology.
Tariffs for rural
communication services
50. (1) The Trustees may
make recommendations to the
Authority as regards tariff
rebalancing as well as
initiation and termination
costs in relation to rural
communication services.
(2) The Authority
shall ensure that the
principle of special
interconnect applies to
agreements for the provision
of rural telecommunications
services.
(3) Calls to rural
areas shall not be priced
higher as a result of a
special interconnection
agreement.
Monitoring of subsidised
projects
51. (1) Projects that are
subsidised by the Fund shall
be independently monitored
and evaluated on an on-going
basis to ensure that
universal access targets are
met.
(2) A project
subsidised by the Fund shall
have reporting
requirements.
Evaluation
52. (1) The following
performance indicators shall
be used to evaluate the
Fund:
(a)
the growth in the number of
districts that have access
to basic telecommunication
services;
(b)"the
growth in the number of
districts that have
iriternet po in ts-of-
presence;
(c)
the growth in the number of
vanguard schools or
institutions that have been
established;
(d)
the growth in the number of
people trained at the
vanguard schools or
institutions;
(e)
the quality and quantity of
programmes undertaken in the
areas of content creation
and information
communication technology
awareness;
(f)
the overall sustainability
and profitability of the
Fund supported programmes;
and
(g)
the socio-economic impact of
the Fund supported
programmes in the
communities.
(2) The Trustees shall
advise the Minister on the
most appropriate policy for
rural communications
development through the
Authority.
(3) The policy shall be
reviewed at two year
intervals to take into
account technological
changes and to ensure that
its provisions remain
relevant.
(4) The Trustees shall be
responsible for initiating a
review and reform of the
policy.
Tax exemption
53. The Fund is exempt
from the payment of tax.
Road works and access to
land
Road works
54. (I) A network
operator may in connection
with its operations
(a)
install or maintain a
facility, and
(b)
remove a facility
(i) in or
over a road or public
ground, or
(ii) on
the shore or the bed of the
sea,
in accordance with the
regulations of the Town and
Country Planning
"Department, the Land
(Statutory Wayleaves) Act,
1963 (Act 186) and any other
relevant law.
(2) A network
operator shall before
carrying out road works
under subsection (1),
(a)
obtain from the relevant
authorities plans showing
the utility installations
that might be affected,
(b)
submit detailed plans of the
intended road works to each
utility installation owner
likely to be affected by the
works, (c) first
obtain written permission
from the affected utility .
installation owner for road
works that might affect a
utility installation,
(d)
notify the Authority of
intended road works, and
(e)
obtain an environmental
clearance certificate from
the Environmental Protection
Agency.
(3) Where a
network operator fails to
obtain the permission of a
utility installation owner
under subsection (2) (c),
and there is a dispute,
the Authority shall resolve
the dispute .
(4) The Authority
on receipt of a notice under
subsection (2) (d),
shall notify other operators
or public utilities of the
intended road works and
inquire whether they have an
intention to undertake
similar road works.
(5) Before
carrying out road works, a
network operator shall
publish a description of
the works in both electronic
and print media in the
locality in which the road
works are to be carried out
and shall inform affected
persons by a means specified
by the Authority.
(6) Road works
shall not commence until
after the expiration of
fourteen days from the date
of the receipt of the
permission and the
environmental clearance
certificate.
(7) The licensee
may with the approval of the
Authority dispense with the
requirement set out in
subsection (6) in the event
of an emergency.
(8) A network
operator may dispense with
the requirement of
subsection (2) (c)
where the Authority
certifies in writing that
the intended road works are
necessitated by an
emergency.
(9) A network
operator or public utility
notified under subsection
(4) shall not carry out road
works within three months
after the receipt of the
notice except where the
network operator or public
utility proves to the
satisfaction of the
Authority the necessity of
carrying out emergency
works.
(10) The network
operator shall carry out the
removal or alteration of
utility installation and
where the affected utility
installation owner carries
out the removal or
alteration, the cost shall
be borne by the network
operator.
Repair
and restoration
55. (1) Where a network
operator damages a utility
installation in the process
of carrying out road works,
the operator shall
immediately notify the
utility installation owner
and repair the damage to the
utility installation within
two weeks and the costs
arising from the repairs
shall be borne by the
network operator.
(2) A network
operator shall, complete
road works and restore the
road and public grounds,
including the removal of
debris, to the satisfaction
of the relevant authority as
quickly as possible and
within two weeks after
completion of the road
works.
(3) A network
operator which fails to
comply with subsection (2)
is liable for the
expenditure incurred in the
restoration of the road and
public grounds and for any
other loss caused to another
person.
Access to lands for
inspection and maintenance
56. (1) An operator duly
authorised in writing by the
relevant authority may, at
any reasonable time, enter
and survey public land in
order to ascertain whether
the land is suitable for the
operation of the operator's
electronic communications
network.
(2) Where, in the
exercise of the power
conferred by this section,
(a)
damage is caused to land
or to chattels, or
(b)
a person is disturbed in the
enjoyment of land or
chattel, the operator shall
make good the damage or pay
compensation for the damage
to or disturbance of the
person whose interest in the
land or chattels has been
affected.
(3) An operator in the
inspection of land,
installation of facilities,
or maintenance of facilities
shall
(a)
act in accordance with good
engineering practice, (b)
protect the environment,
(c)
protect the safety of
persons and property, and
(d)
ensure that the activity as
far as practicable does not
interfere with the
operations of a public
utility, road, path, the
movement of traffic, or the
use of public grounds.
Installation of facilities
on private land or buildings
57. (1) An operator may
install and maintain
facilities along, on or over
land or in a building and
may enter any land or place,
maintain a facility and
repair or renew a facility
on that land or place.
(2) A network
operator who wishes to
install a facility on
private land or building
shall
(a)
obtain the permission of the
landowner, and
(b)
pay compensation to the
landowner for the access to
the land.
(3) In
furtherance of the
installation, a network
operator
(a)
may lop or trim a tree that
in its opinion is likely to
damage or obstruct its
facility,
.
(b)
shall avoid ca using damage
to property or a person and
shall pay full compensation
for any damage sustained by
any person because of the
installation, and
(c)
shall not
(i) place
a facility on private land
or in a building in a manner
that interferes with or
obstructs any business or
cultivation on adjoining
land or the use of adjoining
land by the occupier of that
land, or
(ii) lop or trim a tree on
the land,
if it has
not given at least fourteen
days written notice to the
owner or occupier of the
adjoining land or building,
specifying the work to be
done and advising the owner
or occupier of that owner's
or occupier's right to give
notice of an objection to
the Authority.
(4) An owner or
occupier or the agent of an
owner or occupier of land or
building who receives notice
of a network operator's
intention to place a
facility on the land or
building may within fourteen
days after receipt of the
notice object to the notice
by writing to the Authority
and the operator shall not
proceed with the work or the
part that is objected to
until authorised by the
Authority to do so.
(5) Where there is
disagreement over the amount
of compensation to which a
landowner is entitled or
where there is a dispute
relating to the installation
or maintenance of a facility
on or over land or in a
building, the matter shall
be referred to the
Authority.
(6) A network operator
shall, to the extent
feasible, provide access to
its facilities to other
network operators in
accordance with section 20
and shall co-ordinate its
installation or maintenance
of facilities on or over
private land or in a private
building with other
operators.
(7) The rights of an
owner of land or property
under this section does not
limit any other rights or
reliefs that the owner has
at law.
Spectrum management
Spectrum
58. (1) The Authority shall
control, plan, administer,
manage and license the radio
frequency spectrum for
telecommunication.
(2) The Authority
shall comply with the
applicable standards and
requirements of the
International
Telecommunication Union and
its Radio Regulations, as
agreed to or adopted by the
Republic in controlling,
planning, administering,
managing and licensing the
use of the radio frequency
spectrum.
(3) The Authority
shall allocate the uses of
the spectrum of the
electronic communications
sector in a manner that
promotes the economic and
orderly utilisation of
frequencies by electronic
communications networks and
services.
(4) The Authority
shall, in co-operation and
consultation with the users
of the spectrum in the
electronic communications
sector in the country,
develop and adopt a spectrum
plan for the allocation of
the uses of the spectrum.
(5) The Authority
shall consult bilaterally,
regionally and
internationally in
developing the spectrum plan
and in the co-ordination of
the use of frequencies.
(6) The Authority
shall make the spectrum plan
available to a member of
the public if that member
pays the fee specified by
the Authority.
(7) The spectrum plan
shall state how the spectrum
shall be used and the
procedures that the
Authority is to use to
determine an application for
authorisation to use a
frequency band for
telecommunication services.
(8) The procedure
referred to in subsection
(3) may include granting the
authorisation for the use of
the frequency band
(a)
through auction,
(b)
through tender,
(c)
at a fixed price, or
(d)
based on stated criteria.
Establishment of Spectrum
Management Committee
59. There is established by
this Act a Spectrum
Management Committee which
is a technical committee of
the Authority.
(2) The Spectrum
Management Committee is
subject to section 58
responsible for the
allocation of frequency
bands to electronic
communications operators or
service providers in the
country.
(3) The Committee
consists of
(a)
the Director-General of the
Authority,
(b)
the representative of the
National Security Council on
the Board of the Authority,
(c)
one representative of
(i) the Civil Aviation
Authority,
(ii) the Centre for
Scientific and Industrial
Research,
(iii) the public
universities,
(iv) the National Maritime
Authority, and
(v) the National Media
Commission.
Allocation of frequency
bands
60. (1) Subject to
subsection (2) and despite
any frequency authorisation
granted by the Authority,
the Authority may, in
accordance with the spectrum
plan, allocate and
reallocate a frequency band.
(2) The Authority
shall give priority to the
needs of the Government in
respect of matters of
national security in the
allocation and re-allocation
of a frequency band .
. (3) The Authority may
terminate a frequency
authorisation if the
authorisation holder refuses
to migrate to the new
technology as a result of
change of technology.
Considerations for
allocation of frequency
61. The Authority in
performing its functions
under sections 58, 59 and 60
shall take into account
(a)
the impact of the spectrum
plan on existing and future
use,
(b)
the efficient use of the
spectrum,
(c)
any applicable regional
agreements, standards and
arra nge men t,
(d)
any applicable international
standards, International
Telecommunication Union
Treaties and other
international agreement, and
(e)
any other relevant matters
having regard to the
circumstances of the case.
Frequency monitoring
stations
62. The Authority may
operate frequency monitoring
stations to
(a)
monitor the use of the
frequency spectrum, and
(b)
carry out a technical
function necessary for
fulfilling the requirements
of the Radio Regulations of
the International
Telecommunication Union ..
Harmful interference
63. (1) A person shall not
operate a facility, terminal
equipment or other equipment
in a manner that is likely
to cause harmful
interference except as is
necessary on the grounds of
national security.
(2) Where the Authority is
of the opinion that the use
of a facility, terminal or
other equipment is likely to
cause or has caused or is
causing harmful
interference, the Authority
may
(a)
serve notice on the person
in possession of the
facility, terminal equipment
or other equipment requiring
that person to cease the use
of the facility, terminal or
equipment within seven days
from the date of service of
the notice, or
(b)
impose limits as to when the
facility, terminal,
equipment or other equipment
may be used, and whether or
not reasonable steps have
been taken to minimise the
interference
Space segment
64. The Authority shall
ensure that access to the
space segment is made
available on a
non-discriminatory and
equitable basis in
allocating frequency bands
for electronic
communications services that
use satellite systems.
The National Electronic
Communications Numbering
Plan
The establishment of the
National Electronic
Communication Numbering Plan
65. (1) The Authority shall
establish, control, and
manage a National Electronic
Communication Numbering Plan
for network and
applications services.
(2) The plan may set
out for network and
applications services
conditions which include
(a)
the use of different numbers
for different kinds of
service including emergency
services,
(b)
the assignment of numbers,
(c)
the transfer of assigned
numbers, (d) the use
of assigned numbers,
(e)
requirements for network
service providers and
applications service
providers to maintain a plan
to assign and reassign
numbers,
(f)
the portability of assigned
numbers, and
(g)
the rates which may be
imposed by the Authority for
the assignment and transfer
of numbers.
(3) The Authority shall
publish in the Gazette
the National
Telecommunications
Numbering Plan which shall
specify
(a)
the numbers that the
Authority has determined to
be available for allocation
as telephone numbers,
(b)
restrictions that the
Authority considers
appropriate for the adoption
of numbers available for
allocation in accordance
with the plan, and
(c)
restrictions that the
Authority considers
appropriate for all other
uses to which numbers
available for allocation in
accordance with the plan may
be put.
(4) The Authority shall
periodically but in any case
,within two years review the
National Telecommunications
Numbering Plan.
(5) Subject to
subsection (3), the
Authority shall publish the
plan on its website and in
any other manner that
appears to the Authority to
be appropriate to bring the
contents of the plan to the
attention bf the
general public.
(6) The plan shall be
subject to the approval of
the Minister and the
Minister shall give or
refuse approval of the plan
within seven days after the
submission of the plan to
the Minister.
(7) The Minister may
direct the exclusion from
the plan of numbers that the
Minister considers
inappropriate for use as
telephone numbers.
Terminal equipment and
technical standards
Terminal equipment
66. (1) Any terminal
equipment sold or otherwise
provided in this country may
be connected to a public
electronic communications
network if the Authority
certifies that the terminal
equipment
(a)
is safe for the user,
(c)
the transfer of assigned
numbers,
(d)
the use of assigned numbers,
(e)
requirements for network
service providers and
applications service
providers to maintain a plan
to assign and reassign
numbers,
(f)
the portability of assigned
numbers, and
(g)
the rates which may be
imposed by the Authority for
the assignment and transfer
of numbers.
(3) The Authority
shall publish in the
Gazette the National
Telecommunications
Numbering Plan which shall
specify
(a)
the numbers that the
Authority has determined to
be available for allocation
as telephone numbers,
(b)
restrictions that the
Authority considers
appropriate for the adoption
of numbers available for
allocation in accordance
with the plan, and
(c)
restrictions that the
Authority considers
appropriate for all other
uses to which numbers
available for allocation in
accordance with the plan may
be put.
(4) The Authority
shall periodically but in
any case ,within two years
review the National
Telecommunications Numbering
Plan.
(5) Subject to
subsection (3), the
Authority shall publish the
plan on its website and in
any other manner that
appears to the Authority to
be appropriate to bring the
contents of the plan to the
attention of the general
public.
(6) The plan shall
be subject to the approval
of the Minister and the
Minister shall give or
refuse approval of the plan
within seven days after the
submission of the plan to
the Minister.
(7) The Minister may
direct the exclusion from
the plan of numbers that the
Minister considers
inappropriate for use as
telephone numbers.
Terminal equipment and
technical standards
Terminal equipment
66. (1) Any terminal
equipment sold or otherwise
provided in this country may
be connected to a public
electronic communications
network if the Authority
certifies that the terminal
equipment
(a)
is safe for the user,
(b)
is in compliance with
international standards, and
environmental, health and
safety standards including
standards for
electromagnetic radiation
and emissions,
(c)
meets the requirements of
electromagnetic
compatibility provisions of
international treaties
relating to electronic
communications,
(d)
does not pose a risk of
physical harm to the
network,
(e)
effectively utilises the
electromagnetic spectrum and
prevents interference
between satellite and
terrestrial-based systems
and between terrestrial
systems, and
(f)
is compatible with the
network.
(2) The Authority,
in certifying terminal
equipment under subsection
(1), may recognise similar
approvals from other
jurisdictions that it may
specify.
(3) Terminal
equipment certified under
this section shall bear
labels or other markings
determined by the Authority.
(4) The Authority
may regulate, prohibit the
sale or other distribution
or connection of terminal
equipment or other device
that is provided in the
country primarily for the
purposes of circumventing,
or facilitating the
circumvention of a
requirement of this Act.
(5) After the
commencement of this Act,
the Authority shall, as soon
as reasonably practicable,
specify the means by which
terminal equipment and other
accessories shall be
provided and charged to
users separately for the
provision of public
electronic communications
services.
Technical standards
67. (1) Licensees and
authorisation holders may
implement technical
standards that they consider
appropriate and which are in
conformity with accepted
international standards.
(2) Despite
subsection (1), the
Authority may identify,
adopt or establish preferred
technical standards in
Regulations or where
necessary, require
conformity to a stated
standard.
Testing and inspection
Power
to request information
68. The Authority may
require a licensee, special
licensee, authorisation
holder or any other person,
to supply information,
including specific answers
to questions submitted to
the licensee, special
licensee, authorisation
holder or that other person,
concerning
(a)
an electronic communications
network,
(b)
the use of the spectrum for
which the licence, special
licence or the frequency
authorisation has been
granted,
(c)
the operation of equipment
or works carried out in
relation to the network,
(d)
the use of the licensee's or
special licensee's
electronic communications
network or service, .
(e)
operational and financial
information, or
(f)
other information the
Authority may consider
relevant.
Pre-installation testing
69. (1) The Authority shall
determine whether terminal
equipment or any other
equipment fulfils the
criteria stipulated in this
Act or Regulations in order
to certify or approve the
terminal equipment or other
equipment to be installed or
used for the network or
service of
(a)
a public electronic
communications network,
(b)
a public electronic
communications service, or
(c)
a broadcasting service.
(2) In order to make
the determination the
Authority may require that
the equipment be tested in a
manner that it may specify.
(3) The Authority may
waive the requirement for
testing after consultation
with the licensee, special
licensee or authorisation
holder, if it satisfied that
the equipment has been
certified in accordance with
international standards.
Standards for testing
70. A test under
section 69 shall be
conducted in accordance with
international standards and
other standards prescribed
by the Authority in
Regulations.
Entry, search and inspection
71. (1) An authorised
officer of the Authority may
enter a place, vehicle,
vessel, aircraft, or other
contrivance from which
electronic communications
network or service is
operated or provided, or
from which a person is using
a spectrum for
telecommunications at a
reasonable time and
(a)
test equipment or an article
found in the place, vehicle,
vessel, aircraft or other
contrivance which is used or
intended to be used to
operate an electronic
communications network,
provide electronic
communications service or
which uses a spectrum,
(b)
examine the records or other
documents related to the
operation of the electronic
communications network, the
provision of the electronic
communications service or
the use of the spectrum,
(c)
search for equipment,
articles, books, records or
documents that may provide
evidence of
(i)
contravention of this Act or
of Regulations, or
(ii)
breach of a condition of the
licence or frequency
authorisation
where
necessary with the
assistance of any other
person authorised for the
purpose by the Authority,
(d)
require the owner or person
in charge of the place,
vehicle, vessel, aircraft,
or other contrivance to give
the authorised officer the
reasonable assistance
required for the examination
or search of the place,
vehicle, vessel, aircraft or
other contrivance, and
(e)
seize and take away
equipment, articles, books,
records or documents if it
appears that there has been
(i) a
contravention of this Act or
of any Regulation or
(ii) a
breach of condi tion of
licence or frequency
authorisation,
and lodge the items seized
with the Authority.
(2) ln furtherance of
subsection (1), the
personnel of the Authority
may be accompanied by a
police officer.
(3) A licensee or
authorisation holder shall
produce the licence or
frequency authorisation for
inspection on request by an
authorised officer of the
Authority.
Enforcement powers of the
Authority
Enforcement powers of the
Authority
72. (1) The Authority
may in furtherance of its
functions
(a)
require the production of a
document and information by
a licensee,
(b)
apply to a District
Magistrate for a warrant
authorising the Authority or
any other person named in
the warrant
(i) to
search premises and to break
open and search any
cupboard, drawer, container
or other receptacle, whether
a fixture or not, in the
premises, and
(ii) to
take possession of, or
secure against interference,
any book which appears to be
a book which the Authority
has asked to be produced,
if the Authority
has reasonable grounds to
believe that a document it
has requested to be produced
is on any premises but has
not been produced,
(c)
require attendance and
examination of a witness,
(d)
issue restraining orders in
the' event of a breach of a
condition of a licence,
(e)
impose a pecuniary penalty
on a licensee for breach of
a condition of a licence,
and
(f)
assess and award damages to
be paid by a licensee to a
third party injured as a
result of the breach by the
licensee of the licence
conditions.
(2) The powers
conferred under subsection
(1) are in addition to, and
not in derogation of, any
other powers conferred by
the Criminal and Other
Offences (Procedure) Act,
1960 (Act 30) that relate to
the search of premises.
(3) In this section
"premises' includes any
structure, building, place,
aircraft, vehicle or vessel.
(4) The Authority shall
specify by periodic notices
in the Gazette and on
its website the
circumstances under which a
pecuniary penalty and other
penalties may be imposed and
the basis on which they may
be calculated.
Offences
Offences
73. (1) A person who
(a)
knowingly fails to comply
with or acts in
contravention of this Act,
(b)
knowingly fails to comply
with prescribed standards
and requirements for the use
of radio spectrum,
(c)
provides electronic
communications service
without a licence where a
licence is required for that
service,
(d)
knowingly uses equipment in
a manner that causes harmful
interference,
(e)
knowingly obstructs or
interferes with the sending,
transmission, delivery or
reception of communication,
(f)
intercepts or procures
another person to intercept,
without the authorisation of
the provider or user, or a
court order, or otherwise
obtains or procures another
person to obtain, unlawful
access to communication
transmitted over electronic
communications network,
(g)
uses, or attempts to use,
the content of any
communication, knowing or
having reason to believe
that the content was
obtained through unlawful
interception or access under
paragraph (e),
(h)
is not the sender or
intended recipient of a
transmitted message or data
but who interferes with,
alters or modifies, diverts,
unlawfully discloses or
decodes the transmitted
message or data, or
facilitates the commission
of these act,
(i)
steals a transmitted message
or data, (j) sells,
(i) or
manufactures any system,
equipment, card, plate or
other device, or
(ii) offers for
sale, produces, distributes
electronic communication
service,
without licence, or
(k)
wilfully obstructs, hinders,
molests or assaults
personnel of the Authority
duly engaged in the exercise
of power conferred on the
Authority under this Act or
the National Communications
Authority Act, 2008 (Act
769),
commits an offence and is
liable on summary conviction
to a fine of not more than
three thousand penalty units
or to a term of imprisonment
of not more than five years
or to both.
(2) Where an offence
is committed by a corporate
entity that entity is liable
to a fine of not more than
nine thousand penalty units
and each director of that
entity shall be deemed to
have committed the offence.
(3) Despite
subsection (1), the
Authority may, where a
person has breached this
Act, or Regulations or where
a licensee, a special
licensee or an authorisation
holder has breached a
condition contained in its
licence, special licence or
frequency authorisation
(a)
warn the person, licensee,
special licensee or
authorisation holder,
(b)
issue a cease and desist
order,
(c)
apply to the High Court for
(i) an
injunction to restrain the
person, licensee, special
licensee or authorisation
holder from continuing the
breach, or
(ii) other
appropriate order to enforce
compliance with this Act,
(d)
propose amendments to the
licence or frequency
authorisation in accordance
with this Act,
(e)
suspend or terminate the
licence or frequency
authorisation in accordance
with this Act, or
(f)
or take any other action
that it considers
appropriate and that is not
co'ntrary to this Act or the
National Communications
Authority Act, 2008 (Act
769).
(4) Despite subsection
(1), a network operator or
service provider may
intercept any communication
that is transmitted over its
network or serVIce,
(a)
if the interception is
required to
(i)
install, maintain or test
equipment used or intended
for use in the operation of
the network or the provision
of the service,
(ii)
monitor the network or
service quality,
(iii)
bill and collect charges
from the sender or recipient
of the communication,
(iv)
protect the network or
service from harm,
(v)
protect users, or
(vi)
protect other network
operators or service
providers from the
fraudulent use of their
networks or services,
(b)
in furtherance of a Court
order, or
(c)
in compliance with an
executive instrument issued
by the President.
Giving false information
74. A person who
knowingly gives false or
misleading information to
the Authority commits an
offence and is liable on
summary conviction to a fine
of not more than one
thousand penalty units or to
a term of imprisonment of
not more than three years or
to both.
False signals
75. A person who
knowingly transmits or
circulates false or
deceptive distress, safety
or identification signals
commits an offence and is
liable on summary conviction
to a fine of not more than
three thousand penalty units
or to a term of imprisonment
of not more than five years
or both.
False communications
76. (1) A person who
by means of electronic
communications service,
knowingly sends a
communication which is false
or misleading and likely to
prejudice the efficiency of
life saving service or to
endanger the safety of any
person, ship, aircraft,
vessel or vehicle commits an
offence and is liable on
summary conviction to a fine
of not more than three
thousand penalty units or to
a term of imprisonment of
not more than five years or
both.
(2) A person
is taken to know that a
communication is false or
misleading if that person
did not take reasonable
steps to find out whether
the communication was false,
misleading, reckless or
fraudulent.
(3)
Subsection (2) does not
apply to the operator or
provider of a network or
service over which a
communication is sent.
Damage to equipment
77. A person who
(a)
recklessly, maliciously or
negligently damages, removes
or destroys a facility, or
(b)
recklessly, intentionally or
negligently interferes with,
causes damage to, or
accesses without
authorisation a computer,
switch or other facility
used in connection with the
operation or provision of
electronic communications
network or service, commits
an offence, and is liable on
summary conviction to a fine
of not more than three
thousand penalty units or to
a term of imprisonment of
not more than five years or
both.
Recovery of civil debt
78. Without limits to
the rights that a person may
have at law, a person
convicted of an offence
under this Act is liable for
the expenses reasonably
incurred in the repair,
restoration or replacement
of a computer, switch or
other facility damaged,
removed or destroyed by that
person and the expenses are
recoverable as a civil debt.
Confidentiality and
disclosure of personal
information
79. A person who
intentionally
(a)
discloses communication
which that person knows was
obtained in contravention of
this Act, or
(b)
uses or discloses personal
information in contravention
of this Act,
commits an offence and is
liable on summary conviction
to a fine of not more than
one thousand five hundred
penalty units or to a term
of imprisonment of not more
than four years or both.
Re-programming mobile
telephones
80. (1) A person commits
an offence if that person
(a)
changes a unique device
identifier, or
(b)
interferes with the
operation of a unique device
identifier.
(2) For the
purposes of this section a
unique device identifier is
an electronic equipment
identifier which is unique
to a mobile wireless
communications device.
(3) A person does
not commit an offence und~r
this section if that person
(a)
is the manufacturer of the
device, or
(b)
does an act mentioned in
subsection (1) with the
written consent of the
manufacturer of the device.
(4) A person who
commits an offence under
this section is liable on
summary conviction to a fine
of not more than three
thousand penalty units or a
term of imprisonment of not
more than five years or
both.
Possession or supply of a
device for re-programming
purposes
81. (1) A person commits an
offence if
(a)
that person has custody or
control of a device which
may be used to change or
interfere with the operation
of a unique device
identifier, and
(b)
there is reason to believe
that that person intends to
use the implement or device
for an unlawful purpose or
to allow it to be used for
an unlawful purpose.
(2) A person commits
on offence if that person
(a)
supplies or offers to supply
an implement or device which
may be used for the purpose
of changing or interfering
with the operation of a
unique device identifier,
and
(b)
ought to know that the
person to whom the offer to
supply the implement or
device is made intends to
use it unlawfully or to
allow it to be used
unlawfully.
(3) A person who
commits an offence under
this section is liable on
summary conviction, to a
fine of not more than one
hundred and twenty-five
penalty units or to
imprisonment for a term of
not more than six months or
both.
Fees
82. (1) The Authority may
charge fees for
(a)
an individual licence, class
licence, special licence or
frequency authorisation or
renewal, and
(b)
a document that it makes
available to a member of the
public or any service that
it provides.
(2) Except as
provided under this section,
fees charged by the
Authority shall be
commensurate with the cost
of
(a)
carrying out the functions
of the Authority under this
Act,
(b)
administering the licence,
special licence or frequency
authorisation, and
(c)
providing the service for
which the fee is charged.
(3) The fee for
an individual licence may
also be commensurate with
the economic value of the
licence ..
(4) Where the
cost of a licence fee may be
a deterrent to rapid
investment or development,
the Authority may waive the
fee or impose only a nominal
fee for specialised
operators serving rural and
low income communities or
implementing development
objectives consistent with
national policy.
(5) The fees
shall be published in the
Gazette and on the
website of the Authority.
Fees payable into the Fund
to be recovered
83. A fee, penalty or other
levy payable to the
Authority under this Act, if
not paid within the
stipulated time, shall
become a civil debt and may
be recovered by the
Authority in the same manner
as a judgment of the High
Court.
Resolution of disputes
Authority to establish a
dispute resolution process
84. (1) The Authority shall
establish a dispute
resolution process to
resolve .
(a)
a dispute between or among
different network operators
or service providers,
(b)
a dispute between a network
operator or service provider
and a utility provider, and
(c)
a dispute between a network
operator or service provider
and a consumer.
(2) Anyone or more
of the parties to a dispute
may refer the dispute to the
Authority or for settlement
by any alternative dispute
resolution mechanism.
(3) Where parties to
a dispute that relates to
electronic communications
agree that the dispute is to
be settled by
(a)
the dispute resolution
committee established under
section 84, or
(b)
any alternative dispute
resolution mechanism, the
parties shall not institute
an action in court until the
dispute resolution procedure
has been exhausted.
Dispute Resolution Committee
85.(1) The Board shall
establish a Dispute
Resolution Committee for the
purpose of the resolution of
disputes.
(2) The composition of the
Committee shall be
determined by the Board.
(3) The Committee shall
expeditiously investigate
and hear any matter which is
brought before it.
(4) The Authority shall
determine the period within
which disputes may be
settled.
(5) The Committee may
require evidence or
arguments to be presented in
writing and may decide the
matters upon which it will
hear oral evidence or
written arguments.
(6) A party to a dispute may
appear at the hearing and
may be represented by a
lawyer or another person of
that person's choice.
Powers of the committee
86. (1) The Dispute
Resolution Committee may
(a)
issue summons to compel the
attendance of witnesses,
(b)
examine witnesses on oath,
affirmation or otherwise,
(c)
compel the production of
documents, and
(d)
refer a person for trial at
the High Court for contempt.
(2) A summons issued
by the Committee shall be
under the hand of the
Secretary of the Authority.
Resolution of referred
disputes
87. The Committee may, in
settling a dispute
(a)
make a declaration setting
out the rights and
obligations of the parties
to the
dispute,
(b)
make provisional or interim
orders or awards related to
the matter or
(c)
dismiss or refrain from
hearing or determining a
matter it whole or in part
if it appears that the
matter or part of the
matter, is trivial or
vexatious or that further
proceedings ar! not
necessary or desirable in
the public interest,
(d)
in appropriate
circumstances, order any
party to pay tl] reasonable
costs and expenses of
another party, including the
expenses of witnesses and
fees of lawyers, in bringing
the matter before the
Authority, and
(e)
generally give directions
and do anything that is
necessary or expedient for
the hearing and
determination of the matte!
Electronic Communications
Tribunal
Establishment
of the Electronic
Communications Tribunal
88. There is established an
appeal tribunal to be called
the Electro nil
Communications Tribunal
which shall be convened on
an ad-hoc bas~ to consider
appeals against
(a)
decisions or orders made by
the Authority or to review:
particular matter under a
licence, this Act or
Regulation~ and'
(b)
decisions of the Dispute
Resolution Committee of the\
Authority.
Composition of the Tribunal
89. (1). The members of the
Tribunal shall be appointed
by the chair. person of the
Public Services Commission
and shall consist of
(a)
a chairperson who is either
a retired Justice of the
Superior:
Court or a
lawyer of at least fifteen
years standing who hl:
experience in
telecommunication law,
policy, regulations d
arbitration, and
(b)
two other members with
knowledge of and experience
ir the electronic
communications industry,
electronic engineering, law,
economics or business or
pubic administration.
(2) The Public
Services Commission shall
appoint a registrar ane
other staff necessary for
the smooth operations of the
Tribunal.
(3) The expenses of the
Tribunal shall be paid out
of income derivee by the
Authority and shall be part
of the annual budget of the
Authority
Rules of procedure of the
Tribunal
90. (1) The Board shall,
within thirty days of the
commencement 0 this Act,
prepare proposals for rules
of procedure for the
Tribunal.
(2) The proposals
shall be approved by a panel
of the Tribunal specifically
convened for the purpose.
(3) The Board shall by
legislative instrument make
Regulations under this Act
which shall prescribe the
approved rules.
Right of appeal
91(1) A person affected
by a decision of the
Authority or the Dispute
Resolution Committee may
appeal against it by sending
a notice of appeal to the
Tribunal in accordance with
the rules of procedure of
the Tribunal.
(2) The notice of
appeal must be sent within
twenty-eight days after the
date the decision that is
being appealed against is
announced or received.
(3) The appellant
shall set out in the notice
of appeal
(a)
the decision appealed
against,
(b)
the provision under which
the decision appealed
against was taken, and
(c)
the grounds of appeal.
(4) Within one month
after receipt of a notice of
appeal the Tribunal shall
be convened to consider the
appeal.
Decisions of the Tribunal
92. (1) The Tribunal,
after hearing the appeal may
(a)
quash the decision,
(b)
allow the appeal in whole or
in part, or
(c)
dismiss the appeal and
confirm the decision of the
Authority.
(2) If the Tribunal
allows the appeal in part,
it may vary the decision of
the Authority in any manner
and subject to any
conditions or limitations
that it considers
appropriate to impose.
(3) The Tribunal may
take into account any
submissions filed by a
person acting as a friend of
the Tribunal in reaching a
decision on an appeal
brought before it.
(4) A decision of the
Tribunal has the same effect
as a judgment of the High
Court.
Appeals against the
decisions of the Tribunal
93. (1) A party dissatisfied
with a decision of the
Tribunal may appeal to the
Court of Appeal.
(2) An appeal under
this section shall relate
only to a point of law
arising from the decision of
the Tribunal.
(3) An appeal shall
be made within ninety days
after the decision of the
Tribunal and there shall be
no extension of time.
General provisions
Services
provided from outside the
Republic
94. The Authority may
take appropriate action
where electronic
communications service
provided in the Republic
from outside the Republic
jeopardises the provision
of, or otherwise competes
unfairly with a service
licensed under this Act.
Business operation rates
95. (1) A district assembly
shall with the approval of
the Authority determine the
rate to be paid by a network
operator or service provider
in respect of its business
within the district.
(2) The Environmental
Protection Agency, the
District Assembly, the Ghana
Atomic Energy Commission and
the Civil Aviation Authority
shall with the approval of
the Authority determine the
rate to be paid by a network
operator or service provider
in respect of charges
related to the granting of
permits for the erection of
towers and masts.
Levy on installed equipments
96. A levy shall not be
imposed on installed
equipment of a network
operator or service
provider.
Regulations
97. (1) The Minister may on
the advice of the Authority
by legislative instrument
make Regulations generally
to give effect to the
provisions of this Act and
shall in particular, make
Regulations in relation to·
(a)
fees and tariffs,
(b)
the issue, conditions,
duration, suspension or
revocation of licences for
electronic communications
service, as well as
frequency assignments and
other authorisations
relating to these services,
(c)
interconnection which may
contain, among others, the
matters to be covered in
every interconnection
agreement, (d)
procedures to be applied by
a service provider to handle
claims and complaints filed
by subscribers
(e)
conditions under which
claims and complaints of
communications services
subscribers or customers
which are not satisfactorily
resolved by the service
provider may be submitted to
the Authority, and the
procedures to be applied by
the Authority in handling
the claims and complaints,
(f)
procedures for the
administrative adjudication,
mediation, or arbitration of
disputes between operators,
(g)
procedures for the
determination of breaches of
Regulations and the
imposition of sanctions,
warnings and other penalties
in respect of the breach,
(h)
other matters that the Board
may from time to time
consider necessary, having
regard to the objectives and
functions of the Authority,
and
(i)
the guidelines, standards
and other requirements that
the Authority may issue or
specify.
(2) The Authority
shall publish the
Regulations on its website.
(3) Despite the Statutory
Instruments Act, 1959 (No.
52) the penalty for
contravention of the
regulations shall be a fine
of not more than two
thousand penalty units.
Forbearance
98. (1) The Authority
may refrain, in whole or in
part and conditionally or
unconditionally, from the
exercise of any power or the
discharge of any duty under
this Act in relation to
electronic communications
network or service, class
of electronic communications
services or use of spectrum
by a person where the
Authority finds that to be
in the interest of the
Republic.
(2) Before
determining to refrain from
the exercise of any power or
the discharge of any duty,
the Authority shall publish
the matter for decision in
the Gazette.
(3) A decision of
the Authority under this
section may be the subject
of appeal to the Tribunal.
Communications during a
state of emergency
99. (1) Where a state of
emergency is declared under
Article 31 of the
Constitution or ,another
law, an operator of
communications or mass
communications systems shall
give priority to requests
and orders for the
transmission of voice or
data that the President
considers necessary in the
interest of national
security and defence.
(2)
A service provider may, if
facilities are disrupted as
a result of force majeure or
during a period of
emergency, use its service
for emergency
communications in a manner
other than specified in its
licence or in the applicable
regulations.
(3) The use of a
service for emergency
communications shall be
discontinued when normal
telecommunication services
are again available or when
the special use of the
facilities, equipment or
service is terminated by
the President.
(4) Where the
President requires a
licensee or special licensee
to give priority to
communications of the
Government, the
communications shall have
priority over all other
communications but be in
accordance with the
International
Telecommunications Union
Treaties.
(5) A network
operator or service provider
shall develop and cooperate
in the development and
implementation of plans for
operating networks and
providing services during
force majeure and periods of
serious and substantial
interruption in the
provision of electronic
communications services.
(6) The President may assume
direct control of the
electronic communications
services and issue operating
regulations in the event of
a war declared according to
law.
Powers of the President
100. The President
may by executive instrument
make written requests and
issue orders to operators or
providers of electronic
communications networks or
services requiring them to
intercept communications,
provide any user
information or otherwise in
aid of law enforcement or
national security.
Interpretation
101. In this Act,
unless the context otherwise
requires
"access"
means, with respect to a
electronic communications
network or service, the
ability of a service
provider or user to use the
electronic communications
network or service of
another operator or
provider;
"affiliated" has the same
meaning assigned to it under
the Companies Act 1963;
"authorisation holder" means
a person that is granted a .
frequency authorisation by
the Authority under this
Act;
"Authority"
means the National
Communications Authority
established under the
National Communications
Authority Act 2008 (Act
769);
"Board"
means the Board of the
National Communications
Authority established in
section 1 of the National
Communications Authority Act
2008 (Act 769)
"broadcasting service"
includes the offer of the
transmission of programmes
whether or not encrypted by
any means of communication,
for reception by the public,
such as sound, radio,
television and other types
of transmissions, like those
on a point to multipoint
basis;
"build out"
means the process of
finishing raw space to meet
specific needs of tenant
notice issued by a judge or
an authority that has well
defined meaning on ceasing
of operation;
"cease and
desist order" means notice
issued by a judge or an
authority that has well
defined legal meaning on
ceasing of operation;
"class
licence" means a licence,
other than an individual
licence, granted on the same
terms to each applicant in
respect to a class of
electro'nic communications
networks or services or
radio-communication
services;
"closed
user group" means a group of
persons who have a common
Business or other economic
or social interest other
than the provision of
electronic communications
service;
"closed
user group service" means
electronic communications
service, used by a closed
user group, operated without
interconnection to a public
electronic communications
network enabling electronic
communications to persons
other than the members of
that group;
"Committee"
means the Dispute Resolution
Committee; "Community
college" means other
tertiary institutions of
learning in
communities; "Court" means
the High Court;
"district" means the area of
authority of a Distri~t
Assembly; "district
"electronic
communications" means any
communication through the
use of wire, radio optical
or electromagnetic
transmission emission or
receiving system or any part
of these;
"electronic
communications network"
means any wire, radio,
optical or electromagnetic
transmission, emission or
receiving system, or any
part of these, used for the
provision of electronic
communications service;
"electronic
communications service"
includes a service providing
electronic communications, a
closed user group service, a
private electronic
communications service, a
public electronic
communications service, a
radio communication service
and a value added service;
"facility"
includes a physical
component of electronic
communications network,
wires, lines, terrestrial
and submarine cables, wave
guides, optics or other
equipment or object
connected to post, pole,
tower, standard, bracket,
stay, strut, insulator,
pipe, conduit, or similar
thing used to carry,
suspend, support or protect
the structure or which is
used for the purpose of
electronic communications
but does not include
terminal equipment;
"frequency
authorisation" means an
authorisation granted by the
Authority under this Act;
"frequency
band" means a continuous
frequency range of spectrum;
"Fund"
means the Ghana Investment
Fund for Electronic
Communication established
under section 31;
"Geographic
market" means the geographic
or demographic area, or any
part of the area which an
operator is authorised or
licenced by the Authority to
serve or in which an
operator is authorised or
licenced to operate;
"harmful
interference" means
interference with the
authorised use of spectrum
that impedes, degrades,
obstructs or interrupts a
broadcasting service or
electronic . communications
service;
"interconnection" means the
linking of public electronic
communications networks and
services to allow the users
of one public electronic
communications service to
communicate with users of
another public
"International
Telecommunications Union
Treaties" includes the
Constitution, the Convention
and the Regulations of the
International
Telecommunication Union;
"Minister"
means the Minister
responsible for electronic
communications;
"network"
means electronic
communication network;
"network operator" means a
person licensed under this
Act to operate a public
electronic communications
network; "network
termination point" means the
point designated for
connection of terminal
equipment by a user to
electronic communications
network;
"prescribe"
means prescribed by
Regulations made under this
Act;
"private
electronic communications
service" means electronic
communications service used
within one enterprise or any
body corporate ~ith which it
is affiliated, to satisfy
its internal needs and
operated without
interconnection to a public
electronic communications
network that enables
electronic communications to
persons other than within
the enterprise or the body
corporate;
"public
ground" includes any open or
enclosed space to which the
public has or is permitted
to have access;
"public
utility" has the same
meaning assigned to it in
the Public Utilities
Regulatory Commission Act,
1997 (Act 538). "public
electronic communications
network" means electronic
communications network used
to provide a public
electronic communications
service;
"public
electronic communications
service" include electronic
communications service, a
public telephone service,
offered to members of the
general public which permits
one user to communicate with
another user regardless of
the technology used to
provide the service, but
does not include a service
that modifies a
communication, restructures,
adds or supplies, or permits
user interaction with
information unless the
service is offering a public
telephone service;
"public telephone service"
means the commercial
provision to the public of
the direct transport and
switching of voice telephony
in real time from and to
network termin
"radio-communication
service" means electronic
communications service that
is provided through the
transmission, emission or
reception of electromagnetic
waves;
"Regulations" means the
Regulations made under this
Act; "Republic" means the
Republic of Ghana;
"roadworks"
means any activity that
involves breaking open a
road or public ground, or
that removes, alters or
affects any utility
installation;
"service
provider" means a person
licensed under this Act to
provide a public electronic
communications service;
"significant interest" in
respect of a company, means
a holding or interest in a
company or a holding company
by a person, either alone or
with another person whether
legally or equitably that
entitles or enables the
person, directly or
indirectly;
"significant market power"
means where a network
operator or service
provider, either
individually or jointly with
other operators or
providers, has a position
that allows it to behave in
a way that is appreciably
independent of its
competitors and customers;
"space
segment" means satellite
systems including their
sensors needed for data
acquisition and their
receiving stations;
"special
licence" means a special
licence granted by the
Authority under this Act;
"special
licensee" means a person
granted a special licence;
"spectrum" means the
continuous range of
electromagnetic wave
frequencies used for
telecommunications;
"telecentre" means
technology work location in
a community;
"telecommunications"
includes the transmission,
emission or reception of
signals, writing, pulses,
images, sounds or other
intelligence of any kind by
wire, radio, terrestrial or
submarine cables, optical or
electromagnetic spectrum or
by way of any other
technology;
"terminal equipment" means
equipment on the user's side
of the network termination
point that is connected
directly or indirectly to
electronic
radio,
optical or electromagnetic
means and with which a user
can originate, process or
terminate
telecommunications;
"Tribunal"
means the Electronic
Communications Tribunal
"Trustee" means a member of
the board of Trustees of the
Fund established in section
34;
"Trustees"
means the Board of Trustees
of the Fund as provided for
in section 34;
"universal
access" means any community
based services which the
Authority, in accordance
with this Act, determines
shall be provided;
"universal
service" means any public
electronic communications
service which the Authority,
in accordance with this Act,
determines the requirements
of universal service shall
apply;
"user"
means a customer or a
subscriber of electronic
communications network or
service or broadcasting
service and includes a
customer that is an operator
or provider of electronic
communications network or
service;
"utility
installation" means any
physical component of a
system owned or operated by
a public utility to provide
water, gas or electricity;
"utility
installation owner" means
the owner or operator of any
utility installation; and
"value
added service" includes a
service that combines
app]jcabons provjded to
users wjth
te]ecommunicatjons, but
does not include any public
electronic communications
service.
Repeals and savings
102. (1) The
Telecommunications Frequency
Registration and Control
Decree, 1977 (S.M.C.D. 71)
is hereby repealed.
(2) Despite the repeal under
subsection (1) any
regulations made under the
repealed enactment are
saved.
Date of Gazette
notification: 9th January,
2009.
GOVERNMENT PRINTER, ASSEMBLY
PRESS, ACCRA. GPC/
A696/300/11 /2008