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SYLVANUS JUXON-SMITH v. K.L.M. ROYAL DUTCH AIRLINES [18/6/2004] CA/NO. H1/18/2004.

IN THE SUPERIOR COURT OF JUDICATURE

IN THE COURT OF APPEAL,

ACCRA - A.D. 2004

______________________________

Coram:      Omari-Sasu, J.A. Presiding.

J.B. Akamba, Justice of Appeal

Tweneboa-Kodua, Justice of Appeal.

Civil Appeal

No. HI/18/2004

18th June 2004.

SYLVANUS JUXON-SMITH                 :       PLAINTIFF/RESPONDENT.

Vs.

K.L.M. ROYAL DUTCH AIRLINES    :         DEFENDANT/APPELLANT.

___________________________________________________________________

 

JUDGMENT

J. B. AKANMA, J.A

This appeal comes from the Accra Fast Track High Court and it is against the judgment delivered on 17th June 2003 by Julius Ansah, J.A, sitting as an additional judge of the High Court.

The plaintiff/respondent (hereinafter referred to simply as plaintiff) issued a writ of summons on 13th of December 2002 against the defendant/appellant (hereinafter referred to as the defendant) in the Fast Track High Court Accra, claiming the following:

 

"(1) Plaintiff claim against the defendant is for payment of $600,000 US dollars or its cedi equivalent being general damages for deliberate prevention of the plaintiff by the defendant from boarding defendant's airline which occasioned defendant's loss of lucrative contract in Brussels.

(2) Costs."

The facts relied upon by the plaintiff to mount his action are briefly that the plaintiff is a businessman and chief executive officer of Trans Africa (2000) Ltd. Plaintiff resides mostly in London but shuttles between that city and Accra and other parts of the world to attend to his business. The defendant on the other hand is an international airline company with an office in Accra. The plaintiff travelled by a business class ticket from London to Accra aboard the defendant's airline. On 15th July 2002, plaintiff reported at Kotoka International Airport to embark on his return journey to London. At 7:30 pm on that 15/7/2002 plaintiff proceeded to the defendant's check in counter, where the defendant's staff, a lady, asked him (plaintiff) to place his luggage on the weighing scale to which he complied. The defendant's staff upon looking at the scale said the plaintiff had excess baggage. The plaintiff said he responded by telling the defendant's staff that she should have first observed his class of ticket before saying he had excess baggage. As a result, the defendant's staff requested for the ticket and after examining it, told the plaintiff that his ticket was not valid. This prompted the plaintiff to point out that he had travelled from London by the same ticket and being an open ticket he was now using the out bound to fly back to London and that he confirmed his flight from defendant's partnership hotel (Golden Tulip). The defendant's staff, apparently infuriated by the plaintiff's explanations responded that the plaintiff should not tell her how to do her job and that the ticket was not valid, thereby triggering some arguments. According to the plaintiff, in the course of the arguments he told the defendant's staff that he had a business meeting the following day the 16th July 2002 and must be allowed to board the aircraft to London and then to proceed to Brussels. To this, the defendant's staff sarcastically responded that even if the plaintiff were going to visit the Queen of England, he would not be allowed to fly with the defendant's aircraft since his air ticket was not valid. The staff also told the plaintiff that even though there were vacant seats on the aircraft they would not allow him to board. Meanwhile other passengers, mainly whites, who came after the plaintiff to the defendant's counter were processed and made to board the aircraft. The plaintiff remained at the defendant's counter till the close of the flight whereupon plaintiff left for the La Palm Beach Hotel where he lodged for the night.

The following day, plaintiff sent the General Manager of his company, PWI, to the defendant's main office to ascertain the validity of his KLM business class ticket to be told that not only was the ticket valid but that plaintiff should proceed to the airport that same 16th July 2002 to board the plane with the same ticket. The plaintiff accordingly flew to London but was not able to attend the meeting on 16th July 2002 due to the events of the previous evening. This according to plaintiff resulted in his loss of the contract.

The defendant who is aggrieved by the judgment filed an appeal against the whole judgment on the following grounds namely:

(a) That the learned trial Judge erred in law by allowing/permitting unauthenticated and uncertified self serving letters and documents of the plaintiff to be admitted in evidence notwithstanding objections by the Defendant's counsel to same or by the court on its own motion as per Section 8 of the Evidence Decree 1975 (NRCD 323)

(b) That the learned trial judge erred in law by awarding damages to the plaintiff when pleadings and evidence clearly indicate that the plaintiff could not and did not provide specific and sufficient evidence to establish a legal obligation created by mutual agreement between the plaintiff and the defendant that mandated the defendant to fly the plaintiff to a destination in Brussels to allegedly bid for a contract on or before 16th July 2002.

(c) That the learned trial judge also erred in law by finding that, the defendant was in breach of contract and awarding excessive damage and costs to the plaintiff as, even if, the defendant breached its contract with the plaintiff, said heavy damages cannot reasonably be supposed to have been in the contemplation of both plaintiff and defendant at the time of purchase of defendant's airline ticket by the plaintiff.

(d) That the learned trial judge erred by giving judgment in favour of plaintiff when his pleadings and evidence adduced at the trial clearly indicated that he has completely and totally failed to discharge or meet the burden of producing credible evidence on the issue before the court.

(e) That the judgment of the learned trial Judge is against the weight of evidence adduced at the trial.

(f) That further and other grounds of appeal may be filed on receipt of a certified copy of the judgment or ruling.

Arguing the first ground of his appeal, the appellant submitted in the statement of case that certain unauthenticated, uncertified and notarized documents were admitted in evidence despite strenuous objections by counsel. As to what specific documents are referred to, counsel for the appellant has, in the main, not been helpful to the court on the issue. Counsel failed to point to the particular documents that were affected by the trial judge's generous reception into evidence. For instance, the reference in the statement of case to page 27 line 20 is not a reference to a particular document whose reception is being questioned nor is the reference to page 31 paragraph 12 a reference to an exhibit that ought not to have been accepted in evidence. I believe that the reference to page 31 paragraph 12 ought to be a reference to line 12 since the appeal record is read according to the lines and not paragraphs. Thus said, page 31 line 12, does not help the cause mounted by the appellant.

The closest to the point is perhaps appellant's reference to other instances of admissions by the Judge on pages 33 to 35 and 44 of the record of appeal. The exhibits covered on those paces are exhibits E, F and perhaps G, the exhibit G being admitted on page 45. The plaintiff tendered exhibits A, B, C, D, E and F, ostensibly in proof of his assertion that his status as a prominent business man was recognized by the Sierra Leone, Ghana and British governments as well as by the West Africa magazine respectively. Exhibit A is a letter-purportedly written by the Inspector General of Police of Sierra Leone. Exhibit B is a photocopy of a letter from a 'Commission for the Consolidation of Peace (Sierra Leone Government)' appointing the plaintiff as its Ambassador at Large. Exhibit C is another letter signed by a Chairman 'Sammy Doppelt' on a letterhead of Independent Diamond Valuators to the plaintiff to facilitate an invitation to the President of Ghana and his Minister for Mineral affairs to attend a conference. Exhibit D is an unsigned letter bearing the name 'SAMY DOPPELT' Chairman, inviting the President of Ghana to an undated meeting with Al Gore former Vice President in attendance. Exhibit E is a photocopy, albeit faxed copy, of a letter from 10 Downing Street to the plaintiff. Finally Exhibit F is a copy of West Africa magazine issue No 4293. As to whether the reception of any of these exhibits in evidence was proper, the same can only be answered by considering whether their reception complied with the provisions of the Evidence Decree.

Since exhibits A, B, C, D and E purport to be documents or copies thereof of foreign official bodies, their admission must be regulated by section 161 of NRCD 323. Consequently the said exhibits being foreign official documents should be accompanied by certifications attesting to the Genuineness of the signatures and the official positions of the persons who executed the writings in order for them to be presumed genuine and authorized. These certifications must be signed and sealed by a diplomatic agent of Ghana or of a Commonwealth Country who is assigned or accredited to that country.

Needless to say that in these days of phenomenal advancement in science and technology, the quest to guard against frauds generally by strict adherence to these rules cannot be over emphasized. For this reason no value could be placed on the contents of Exhibit A, B, C, D and E. Rule 8 of NRCD 323 empowers this court to exclude, on its own motion, evidence that would be inadmissible if objected to by a party. Exhibits A, E, C, D and E qualify to be so treated and I hereby exclude them from the record. As for Exhibit F, being a periodical, its reception is governed by rule 156 of the Evidence Decree, which makes for its reception as applied by the trial court. Its reception was therefore proper under the circumstance. Reading through the judgment of 17th June 2003 however, I find nothing to suggest that the trial judge placed any reliance on any of the documents just discussed. The judgment was rather informed by legal evidence only for which I cannot fault the judge. In the premises I find no merit in this ground of appeal and dismiss it.

The next two grounds together attack the trial judge's award of damages and excessive costs in favour of the plaintiff particularly when the pleadings and evidence clearly indicate that the plaintiff could not and did not provide specific and sufficient evidence establishing a legal obligation created by mutual agreement between plaintiff and defendant that mandated defendant to fly plaintiff to Brussels to bid for a contract on or before 16th July 2002. In determining these grounds together under the rubric of the omnibus ground that the judgment is against the weight of evidence let me begin by making an observation as to what I consider to be the essence of these grounds of appeal. The crux as I see it, is whether the plaintiff had proved in accordance with S. 15(2) of the Evidence Decree, (NRCD 323), that the defendant was the cause of his alleged loss of contract in Brussels so as to warrant the award of the damages and costs granted by the court. Section 15 (2) of NRCD 323 states that, "Unless and until it is shifted, the party claiming that a person did not exercise a requisite degree of care has the burden on that issue." The case of Hadley vs. Baxendale (1854) 9 Exch.341 @354 blazed-the trail for the award of damages wherein Alderson B stated that, "Were two parties have made a contract which one of them has broken, the damages which the other party ought to receive in respect of such breach of contract should be such as may fairly and reasonably be considered either arising naturally i.e. according to the usual course of things, from such breach of contract itself or such as may reasonably be supposed to have been in the contemplation of both parties, at the time they made the contract, as the probable result of the breach of it "

The defendant is here, not contesting the trial judge's finding that, 'In short therefore, the defendant deliberately and unjustifiably prevented the plaintiff from undertaking his journey aboard their flight on 15th July 2002.' The defendant's concern as can be discerned from the record is that there was no mutual agreement between him (defendant) and plaintiff, mandating defendant to fly plaintiff to Brussels to bid for a contract on or before 16th July 2002. In other words the defendant is here contending that Brussels was not within the contemplation of either party at the time the two of them entered into the contract of carriage. The ticket exhibit M provides for carriage from 'London to Amsterdam to Accra to Amsterdam to London'. The defendant's query appears justified, as borne out by the sequence of events apparent on the record. The record of appeal for instance shows that it was in the course of heated exchanges between the plaintiff and the defendant's agent that plaintiff mentioned that he had a business meeting the following day the 16th July 2002 and must be allowed to board the aircraft. Having made the disclosure for the first time and in the obvious heat of passion, the plaintiff required doing more than merely mounting the witness box to repeat the claim, to warrant a determination in his favour. In this endeavour however, I find nothing beneficial to the cause of the plaintiff in this regard to warrant liability being placed on the defendant for the alleged failed trip to Brussels, a claim I find to be otherwise too remote and unproven.

In arriving at this conclusion, I am mindful that the plaintiff failed to lead evidence to show that he had indeed submitted any bid for a contract in Brussels and when. No bid documents were tendered in evidence for scrutiny by the court. The sudden production of exhibit G at the trial court did not advance the issue for the simple reason that the said document did not comply with s. 161 of NRCD 323 and was therefore wrongly received. Exhibit G is the letter dated July 18, 2002 on the letterhead of Independent Diamond Valuators, signed by a chairman and addressed to the plaintiff, informing him of the failed bid. By virtue of section 8 of NRCD 323, exhibit G is hereby excluded from the record. Yet another cause for doubt about the Brussels bid, is the total lack of evidence about any effort made to reach or inform the Brussels authorities about the flight difficulties or problems between the 15th July 2002 when plaintiff failed to board the aircraft and the 16th July 2002 when the bid was supposed to be open for consideration. Furthermore the plaintiff did not consider it necessary to disembark at Amsterdam and proceed to Brussels, which is shorter instead of continuing to London, with the intention of connecting back to Brussels in mainland Europe. Indeed from the plaintiff's own testimony he did not proceed to Brussels after all. The plaintiff also woefully failed to lead evidence stating what time the meeting was scheduled to take place at which he was expected to be present. All this aside, there is nothing to show that it was indeed the absence of plaintiff per se that was responsible for his failure to win the bid. In any case the plaintiff was obliged to show that the Brussels trip was in the contemplation of the parties when they first entered their contract of transporting the plaintiff on defendant's aircraft. These inconsistencies may individually appear harmless but cumulatively they could succeed in discrediting the claim of the proponent of the evidence. This is so with the plaintiff on his claim about his bid in Brussels. Notwithstanding the failure of liability for the alleged Brussels bid, the plaintiff is nonetheless entitled to damages based upon the trial judge's finding that the defendant deliberately and unjustifiably prevented him (plaintiff) from undertaking his journey aboard their flight on 15th July 2002 to London. In awarding damages based upon the findings supra, this court must bear in mind the evidence to the effect that the plaintiff was obliged to take up lodgment at La Palm Beach Hotel that 15th July 2002 and the travail he was put to the next day to verify his ticket. It would appear that with the plaintiff's eyes focused on the $600,000.00 US dollars endorsed on his writ of summons, he failed or did not deem it necessary to throw some light on the expenses he incurred when he was put to this discomfort by the actions of the defendant. In any case, the essence of an award of damages is to give the plaintiff compensation for the damage, loss or injury he has suffered. These comprise two main groups notably pecuniary and non-pecuniary loss. The former is made up of all financial and material loss incurred, such as loss of business profits or expenses of medical treatment. The latter comprises all losses, which do not represent an inroad upon a person's financial or material assets, such as physical pain or injury to feeling. The former being a money loss is capable of being arithmetically calculated in money, even though the calculation must sometimes be a rough one where there are difficulties of proof. The latter is not so calculable. See McGregor on Damages 14th Edition, pane 10, (Sweet and Maxwell). Also the speech of Lord Blackburn in Livingstone vs. Rawyards Coal Co. (1880) 5 App. Cas 25, 39, defines the measure of damages as "that sum of money which will put the party who has been injured, or who has suffered, in the same position as he would have been in if he had not sustained the wrong for which he is now getting his compensation or reparation. “Guided by the authorities cited supra and in the light of the evidence on record, there is no doubt at all that the plaintiff is entitled to damages arising out of damages to his feelings or what is sometimes termed a damaging reflection on the "fair fame" of the plaintiff, but not to the measure awarded by the trial judge which I find excessive and unwarranted. Consequently I hereby set aside the fifty thousand US dollars ($50,000) damages against the defendant. I substitute five thousand dollars ($5000) damages for the plaintiff instead.

The next segment of this ground of appeal complains about the award of costs made against the defendant. The defendant's reason is that the award was excessive and based upon erroneous estimates. It is trite to observe that a successful party is usually entitled to costs but this is a matter of discretion for the trial judge who is required to exercise his discretion judicially, that is to say, according to reason and justice and not according to sentiments or sensibility. However a party who is aggrieved by an award of costs may upset it if he can show that the judge wrongly exercised his discretion in the particular case. See Nartey-Tokoli vs Volta Aluminium Co. Ltd (1987-88) 2 GLR 532, Guardian Assurance Co. Ltd vs Khayat Trading Store (1972) 2 GLR 48, Boullion Industries vs Dizengoff Gh. Ltd, CA, HI/85/2004 of 30th April 2004 (unreported). The trial court awarded costs of ten million cedis in favour of the plaintiff. It is not clear what the basis was for the award of this colossal sum except for what appears to be some measure of trading between counsel which ended in disagreement. The case itself does not appear to be complicated. The trial begun on 5th May 2003 and judgment delivered on 17th June 2003. The plaintiff called three witnesses whilst the defendants called one. I find in the circumstances the costs of ten million unjustifiable and it is hereby set aside. I substitute cost of four (4) million cedis for the plaintiff in the court below.

The last point of contention I propose to deal with is that the learned judge erred by giving judgment in favour of plaintiff when his pleadings and evidence adduced at the trial clearly indicated that he has completely and totally failed to discharge or meet the burden of producing credible evidence on the issues before the court. In his statement of case, the defendant has sought to reopen or reargue the point as to whether the defendant's refusal to allow the plaintiff on board its aircraft manifestly and irresistibly and solely resulted in the alleged loss of a lucrative contract in Brussels on 16th July 2002. That point has already been resolved and I do not intend to return to it. Another issue raised in the statement of case is whether or not the refusal to allow or carry plaintiff on board to London on 15/7/2002 was unlawful. On this point I dare point out that the court below had before it the sole account of the plaintiff and his witnesses. The line of cross-examination not only failed to make any punches in the plaintiff's case, it also failed to set out clearly the case for the defence. This aside, the defendant was content at listening to the evidence led by the plaintiff without leading any evidence of its own to counter that led by the plaintiff. The result, rightly to my mind, is that the trial judge found for the plaintiff based upon the evidence before him that the refusal to allow the plaintiff to board did not accord with the defendants own conditions of carriage. The defendant's own conduct by not cross examining the plaintiff on crucial matters of disagreement between them rendered it unnecessary for plaintiff to lead further evidence on those points in accordance with section 119 (a) and (b) of NRCD 323 which states that a party who fails to cross examine on the evidence led on an issue is deemed to have admitted that evidence. In Fori v Ayirebi (1966) GLR 627 SC, the Supreme Court in its holding (6) decided that: "When a party had made an averment and that averment was not denied, no issue was joined and no evidence need be led on that averment. Similarly when a party had given evidence of a material fact and was not cross-examined upon, he need not call further evidence of that fact" (Emphasis underlined). For instance there was no attempt to cross examine PW2 on his testimony about the lady (defendant's representative) when she was quoted to have said that she did not care and that as far as she was concerned the plaintiff had an invalid ticket and whether the plaintiff had a meeting with the Queen of England was none of her business. From the above scenario the trial judge was right in finding on the evidence that the defendant deliberately and unjustifiably prevented the plaintiff from boarding the aircraft. Equally disturbing for the cause of the defendant was their failure to call any eyewitnesses to testify on their behalf. They may have had a strategic reason for not calling the lady at the center of the controversy but that strategy could also be their undoing. They equally failed to produce the manifest for the day to show whether the claim of the plaintiff that he had booked his flight was borne out. The trial judge who was left with only the testimony of the plaintiff on the issue came to the right conclusion on the matter and I cannot fault him. There is no merit in this ground of appeal and it fails.

In view of the partial success of this appeal the defendant ought ordinarily to be entitled to some costs but taking the total circumstances of this case into consideration I think that there should be no order as to costs.

I. B. AKANIBA

JUSTICE OF APPEAL

OMARI-SASU, J.A

I agree

OMARI-SASU

JUSTICE OF APPEAL.

TWENEBOA-KODUA.

I also agree.

K. A. TWENEBOA-KODUA.

JUSTICE OF APPEAL.

COUNSEL

Kenneth D. Laryea, Esq. of Laryea, Laryea & Co for Defendant/Appellant.

Mr. Prosper Nyahe for Prof. A.C. Kuma for Plaintiff/ Respondent.

 

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